Matrix42 IT Service Management vs Nova-Suite
Matrix42 IT Service Management
5.0 #48 in IT SLA Management Software
About Matrix42 IT Service Management| Matrix42 IT Service Management | Nova-Suite | |
|---|---|---|
| Free plan | Yes | |
| Paid from | Free | |
| Platforms | Web | api, self-hosted, Web |
| Free plan | No | Yes |
| SLA scope | both | |
| Escalation automation | Yes | |
| Business-hour calendars | Yes | |
| Multi-level SLAs | Yes | |
| SLA reporting | Yes | |
| API access | Yes | |
| Risk assessment | Yes | |
| Approval workflows | Yes | |
| Change audit trail | Yes | |
| CMDB linking | Yes |
Listed together in Best IT SLA Management Software