Overview

xAssets ITAM is a lifecycle-management platform for organizations that need to manage IT assets alongside software licenses and contracts. It is best suited to enterprise and public-sector teams with varied infrastructure and integration needs. Its broad discovery and data-handling capabilities are compelling, but the free instance excludes several core operational functions.

Key features

The platform covers IT assets from procurement and maintenance through disposal, with software-license and contract tracking. Discovery can use the PC Analyser agent or run agentlessly through WMI, SSH, or SNMP, giving teams options for different network environments. Employee self-service and barcode scanning can support day-to-day asset work, but both are outside the free ITAM instance, along with procurement, contracts, configuration, and workflow.

Built-in connectors include Active Directory, Microsoft SCCM, Microsoft Intune, JAMF, Azure AD, Azure Cloud, AWS Cloud, Google Cloud, JIRA Service Desk, and OKTA. The API provides programmatic access to all functions and supports connections to ERP, SaaS, PaaS, legacy, and cloud systems. It can recognize, clean, and deduplicate complex data on import, then export it to CSV, Excel, or PDF. That depth is useful for teams consolidating records across an established stack; smaller inventories may not need this integration and data-processing range.

xAssets says it complies with GDPR, SOC 1, SOC 2, HIPAA, FedRAMP, and CyberEssentials. Customer instances use separate databases, communications use TLS 1.2, and customers can periodically download a decryptable database backup. Version 7 products were certified for US Air Force NIPRNET and SIPRNET use in January 2018. The company says its tests scale to 2.5 million fixed assets and 250,000 IT assets in one database, a stated scale that is relevant to large estates but not a substitute for evaluating a deployment's requirements.

Pricing

The Express Edition is free forever for one user, with no time limit. It is cloud hosted and allows 100 endpoints per user, with AD, AWS, GCP, and Azure integration. The plan description includes procurement, barcoding, Software Asset Management, contract management, configurability, and workflow. However, the free ITAM instance is capped at 100 endpoints and 1,000 total assets, and excludes Intune, SCCM, procurement, contracts, barcoding, configuration, and workflow. Those exclusions make the free option useful for a small baseline inventory, not a full trial of the broader operational toolset; teams should confirm which included functions apply to their instance before depending on them.

An Express Edition additional user costs 60.00 USD per month, billed monthly, and adds discovery for 100 endpoints per user. That makes the free single-user ceiling consequential for teams that need shared access: every additional user carries a recurring charge. Professional Edition has custom pricing and a minimum of two named users. Enterprise Edition also has custom pricing, with a base license that includes two users.

Platforms

xAssets ITAM supports API, self-hosted, web, and Windows environments, with hybrid deployment. This combination suits organizations that need both integration access and deployment flexibility, rather than teams looking for a single narrowly scoped cloud inventory.

Who it's for

xAssets is aimed at enterprises and government or military organizations seeking IT asset management, network discovery, software asset management, or fixed asset management. Direct access to product specialists and proactive consultative support throughout the product lifecycle may matter to teams managing complex deployments. Smaller organizations with a straightforward endpoint list may find the free asset cap attractive, but should weigh its one-user limit and feature exclusions before adopting it as their working system.

Pros and cons

Pro: Agent-based and agentless discovery supports varied environments, including WMI, SSH, and SNMP options.
Pro: Broad connectors and an API with complex-data cleanup and deduplication can help consolidate asset records across existing systems.
Pro: Separate customer databases, TLS 1.2 communications, and downloadable decryptable backups provide specific data-protection measures.
Con: The free instance allows one user and caps inventory at 100 endpoints and 1,000 assets, limiting its fit for larger or collaborative teams.
Con: The free-instance exclusions remove procurement, contract tracking, barcoding, configuration, workflow, Intune, and SCCM, despite the broader product's lifecycle scope.
Con: The additional-user charge is 60.00 USD per month, while Professional and Enterprise require custom pricing, making paid costs harder to assess for multi-user deployments.

Alternatives

For agentless discovery with an unlimited-device free plan, consider Open-AudIT; its Professional plan is 399.00 USD per year. Teams focused on organizing software-license data in tables may prefer LICENSEWARE, whose free plan is limited to 10 rows per table and whose PAYG plan is consumption-based at 1.00 USD per month. GLPI is another freemium option, with Public Cloud at 19.00 EUR per month per IT agent from one billed agent.

Choose Freshservice instead if its paid service-management plans fit your needs: Starter is 19.00 USD per month billed annually, and Growth is 49.00 USD per month. EZO AssetSonar is a paid alternative with an ITAM plan priced at 0.75 USD per month and volume-based discounts available for 1,000+ assets. For a device-oriented deployment with annual custom pricing, compare Device42. License Dashboard is another paid option for teams comparing license-management platforms. If an on-premises community plan with up to 10k servers and unlimited users is the priority, consider uControl Asset Management.

For broader category comparisons, see IT Asset Management Software and Fixed Asset Management Software.

Verdict

xAssets ITAM is a strong fit for enterprise and public-sector teams that need lifecycle management, flexible discovery, and extensive integration or API data handling in one platform. Its main reason to choose is the breadth of ways it can collect, normalize, and exchange asset information across a complex stack. Look elsewhere if the one-user free tier and its exclusions cannot support a real evaluation, or if the recurring additional-user cost and custom-priced editions make the deployment difficult to budget.

	MaxAsset	xAssets ITAM
Free plan	No	Yes
Free trial	No	Yes
Paid from	—	$60/mo
Open source	No	No
Platforms	Windows, macOS	api, self-hosted, Web, Windows
Free plan	No	Yes
Tax depreciation	Yes	—
Deployment	on_premise	hybrid
Paid from	—	60 /mo
Asset limit	—	1,000 assets

MaxAsset vs xAssets ITAM

MaxAsset

xAssets ITAM