NCH IVM Telephone Answering Attendant vs Voicent
NCH IVM Telephone Answering Attendant
5.4 #17 in Interactive Voice Response Software
About NCH IVM Telephone Answering Attendant| NCH IVM Telephone Answering Attendant | Voicent | |
|---|---|---|
| Free plan | No | Yes |
| Free trial | Yes | Yes |
| Paid from | $2,999/mo | $179/mo |
| Platforms | Linux, Windows | api, self-hosted, Web, Windows |
| Free plan | No | Yes |
| Visual flow builder | Yes | |
| Caller authentication | Yes | |
| Self-service data lookup | Yes | |
| Speech recognition | Yes | |
| API access | Yes | |
| Deployment | on-premises | |
| Paid from | 19 /mo | |
| Call recording | Yes | |
| Dialing modes | predictive, progressive, preview, click-to-call, alternate phone dialing | |
| Agent limit | 1 agents | |
| Parallel calls | 2 calls | |
| CRM integrations | Salesforce, SugarCRM, Zoho CRM, MySQL, Voicent CRM | |
| Voicemail drop | Yes |
Listed together in Best Interactive Voice Response Software