Need Navigator vs Unit21
| Need Navigator | Unit21 | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | No |
| Paid from | — | — |
| Open source | No | No |
| Platforms | — | api, Web |
| Free plan | No | — |
| Case intake forms | Yes | — |
| Workflow automation | Yes | — |
| Custom case fields | Yes | — |
| Audit trail | Yes | Yes |
| Reporting dashboards | Yes | — |
| Deployment | cloud | — |
Both are listed in Best Case Management Software. On Inferse, Unit21 scores higher on our published basis.