Overview

A self-service setup is intended to let an HOA create a site in minutes, with tailored designs that work across devices. That makes it a low-friction option for communities whose immediate priority is sharing information online. The free site uses a Neighborhood.online domain and may display ads on some pages, so it is less compelling for boards that need an ad-free presentation or their own domain.

Neighborhood.online is made by PortlandLabs and is based in Portland, Oregon. Its strongest current use is publishing community information; the separate management capabilities should not be treated as a finished suite while they remain under development.

Key features

HOA website content

Boards can publish neighborhood information, image galleries, local resources, FAQs, buyer and realtor resources, meeting information, document libraries, dues information, news and contact forms. This gives residents and prospective buyers a central place to find common community material, without requiring a developer to assemble the site. The emphasis is on communicating information, rather than proving that every board workflow is ready to run online.

Payments and management capabilities

The payments page describes credit and debit card as well as bank transfer options, recurring monthly, quarterly or annual plans, payment history and reminders. The entry also identifies dues collection, violation tracking, architectural requests and online voting as capabilities. These functions could matter to boards seeking more than a brochure-style site, but the communication and HOA management suite is still under development; buyers should not assume those tools are all available as a complete operating system today.

Partner integrations and security

The reseller program describes co-branded integration with a partner’s technology stack and centralized tools for content changes. That is relevant to organizations distributing a web presence through an existing platform, rather than only to an individual HOA choosing a standalone site.

For registration information, the privacy policy describes password protection, secure-server storage with least-privilege access, FIPS 140-2 validated multifactor authentication and encryption in transit. It also says access reviews follow the company’s ISO 27001:2013, SOC 2 Type 2 and HIPAA/HITECH controls. The marketing-site privacy policy explicitly excludes HOA websites generated and hosted by Neighborhood.online, an important distinction for associations assessing their own site’s privacy coverage.

Pricing

Free (with Ads): Free. It includes a marketing website hosted at the Neighborhood.online domain, with ads on some pages. This suits an HOA that wants a basic web presence without a subscription. The trade-offs are the branded domain and possible advertising; there is no paid website tier or management-suite price to compare in this offer. A free trial is also indicated, but no trial length or separate terms are given.

The free offer should not be confused with a free, complete management platform: the communication and HOA management suite remains under development. No seat, unit or usage caps are stated for the website offer.

Platforms

Neighborhood.online is offered on the web. Its responsive designs are intended to work across devices, but no separate native mobile app is identified.

Who it's for

Neighborhood.online is a sensible fit for self-managed communities and HOA boards that need to publish meeting details, documents, dues information and resident resources quickly, especially when avoiding an initial software charge matters more than domain independence or an ad-free site. Its partner integration option may also suit resellers seeking a co-branded web presence with centralized content controls.

It is a weaker fit for an association that needs a dependable, fully developed communication and management suite now, or one that requires its HOA website to have its own domain and no ads. The registration security practices do not resolve the separate privacy-scope exclusion for generated HOA websites.

Pros and cons

Pros: The free plan provides a hosted marketing website, making it possible to publish community information without a subscription.
Pros: The content options cover resident and buyer-facing needs, including meeting information, document libraries, FAQs and contact forms.
Pros: Payment methods, recurring schedules, history and reminders are described, alongside capabilities such as dues collection and online voting.
Cons: The free site uses a Neighborhood.online domain and may show ads, limiting control over branding and presentation.
Cons: The communication and management suite remains under development, so it is not a sound choice for teams that need those workflows fully operational now.
Cons: The marketing-site privacy policy excludes generated and hosted HOA sites, leaving the stated registration protections short of a clear privacy picture for association websites.

Alternatives

For a broader comparison, see Homeowners Association Management Software.

NeighborhoodHQ is a paid web and mobile option with a free plan; choose it when Android and iOS access matter, with pricing handled by contacting the company.
SMPLR HOA is a paid web and mobile option with a free plan and trial. Its Community plan starts at 25.00 USD per month billed annually at the 25-home minimum, or $32/month billed monthly; choose it when a stated per-home plan is preferable to Neighborhood.online’s free marketing-site offer.
CINC is a paid web option for readers comparing another HOA management platform.
HOA Hub is a paid web option with no free plan; its Up to 25 units plan costs 35.00 USD per month, billed $420 annually, and includes unlimited users, documents, requests, events and surveys. Choose it when those stated included allowances matter.
HOA Start offers web and mobile access, with a marketing website, admin dashboard and mobile app in its Complete plan; consider it when those components are the priority.
PayHOA is a paid web option with unit-based plan tiers; consider it when choosing among unit-count bands is more relevant than a free marketing site.
Village offers a free web plan billed forever, with every feature, no seat limits and no credit card; choose it when those stated free-plan terms are the priority.
Condo Control is a paid web and mobile option with resident portal, online payments, maintenance requests and storage in its Standard Living plan; consider it when those tools are central to the choice.

Verdict

Choose Neighborhood.online if your HOA needs a no-subscription marketing site to organize community information and can accept the branded domain and possible ads. Its content focus, quick self-service setup and described payment options give boards a practical starting point. Look elsewhere if you need an established management suite now, or require a fully independent, ad-free web presence.

	Neighborhood.online	totalHOA
Free plan	Yes
Free trial	Yes
Paid from	Free
Platforms	Web	Web
Free plan	Yes
Dues collection	Yes
Violation tracking	Yes
Architectural requests	Yes
Online voting	Yes
Owner portal		Yes
Photo attachments		Yes
Fine tracking		Yes
Hearing tracking		Yes

Neighborhood.online vs totalHOA

Neighborhood.online

totalHOA