Octopus ITSM vs Vivantio

Octopus ITSM

6.7 #17 in IT Problem Management Software

About Octopus ITSM

Vivantio

8.2 #13 in Help desk software

About Vivantio
Octopus ITSMVivantio
Free planNo
Paid from$95/mo$49/mo
PlatformsAndroid, api, iOS, Web, Windowsapi, self-hosted, Web
Free planNoNo
Root-cause analysisYes
Known-error databaseYes
Workaround trackingYes
Incident linkingYes
Permanent-fix trackingYes
Deployment optionscloudcloud
Paid from49 /mo
Non-IT departmentsYes
Service catalogYes
Workflow automationYes
Employee portalYes
Knowledge baseYes
Asset managementYes
Deploymentcloud

Listed together in Best IT Problem Management Software