osTicket vs SysAid
| osTicket | SysAid | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | Yes |
| Paid from | — | $89/mo |
| Open source | No | No |
| Platforms | api | Android, api, iOS, self-hosted, Web |
| Free plan | Yes | No |
| Single sign-on | — | Yes |
Both are listed in Best IT Knowledge Base Software, Best IT Help Desk Software. On Inferse, osTicket scores higher on our published basis.