Primero vs ServiceNow Event Management
| Primero | ServiceNow Event Management | |
|---|---|---|
| Free plan | Yes | |
| Paid from | $687.50/mo | |
| Platforms | Android, api, iOS, self-hosted, Web | |
| Free plan | Yes | |
| Case intake forms | Yes | |
| Custom case fields | Yes | |
| Audit trail | Yes | |
| Reporting dashboards | Yes | |
| Deployment | hybrid | |
| Alert deduplication | Yes | |
| Routing rules | Yes | |
| Alert enrichment | Yes | |
| Suppression rules | Yes |
Listed together in Best Case Management Software