Qiscus vs RingCentral RingCX
| Qiscus | RingCentral RingCX | |
|---|---|---|
| Free plan | No | No |
| Free trial | Yes | |
| Paid from | $115/mo | $65/mo |
| Platforms | Android, iOS, Linux, macOS, Web, Windows | api, macOS, Web, Windows |
| Free plan | No | No |
| Voice channel | Yes | |
| Digital channels | WhatsApp, Instagram, TikTok, Tokopedia, Shopee, live chat, email, marketplaces | |
| Workforce management | Yes | Yes |
| Outbound dialer | Yes | Yes |
| AI agent assistance | Yes | |
| Interaction recording | Yes | |
| Paid from | 65 /user/mo | |
| Real-time guidance | Yes | |
| Suggested replies | Yes | |
| Knowledge retrieval | Yes | |
| Supported channels | multichannel | |
| Inbound calling | Yes | |
| IVR builder | Yes | |
| Digital channel scope | omnichannel | |
| Recording retention | 30 days | |
| Demand forecasting | Yes | |
| Skills-based scheduling | Yes | |
| Intraday management | Yes | |
| Omnichannel forecasting | Yes | |
| API access | Yes |
Listed together in Best Omnichannel Contact Center Software