Request Tracker vs ServiceNow ITSM
| Request Tracker | ServiceNow ITSM | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | No |
| Paid from | — | — |
| Open source | No | No |
| Platforms | api | Android, iOS, Web |
| Free plan | Yes | No |
| SLA management | Yes | — |
Both are listed in Best IT Help Desk Software. On Inferse, Request Tracker scores higher on our published basis.