Request Tracker vs Spiceworks Cloud Help Desk
| Request Tracker | Spiceworks Cloud Help Desk | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | No |
| Paid from | — | — |
| Open source | No | No |
| Platforms | api | Web, Android, iOS |
| Free plan | Yes | Yes |
| SLA management | Yes | — |
| Single sign-on | — | No |
| Mobile apps | — | Yes |
Both are listed in Best IT Help Desk Software. On Inferse, Request Tracker scores higher on our published basis.