Rootly vs SysAid

Rootly

6.8 #11 in IT Incident Management Software

About Rootly

SysAid

6.6 #26 in IT Knowledge Base Software

About SysAid
RootlySysAid
Free planNoNo
Free trialYesYes
Paid from$20/mo$89/mo
Open sourceNoNo
PlatformsAndroid, api, iOS, WebAndroid, api, iOS, self-hosted, Web
Free planNoNo
Paid from20 /user/mo—
On-call schedulingYes—
Escalation policiesYes—
Status pageadvanced—
Post-incident reviewsYes—
Stakeholder updatesYes—
ChatOps incident actionsYes—

Both are listed in Best IT Incident Management Software. On Inferse, Rootly scores higher on our published basis.