Salesforce Service Cloud vs Vivantio
| Salesforce Service Cloud | Vivantio | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | No |
| Paid from | $25/mo | $49/mo |
| Open source | No | No |
| Platforms | api | api, self-hosted, Web |
| Free plan | No | No |
| Paid from | $25/user/mo | — |
| Shared inbox | Yes | — |
| SLA management | Yes | — |
| Help center | Yes | — |
| Ticket automation | Yes | — |
| Customer portal | Yes | — |
| API access | Yes | — |
Both are listed in Best Help Desk Software. On Inferse, Salesforce Service Cloud scores higher on our published basis.