ServiceNow Service Level Management vs Vivantio

ServiceNow Service Level Management

5.1 #46 in IT SLA Management Software

About ServiceNow Service Level Management

Vivantio

8.2 #13 in Help desk software

About Vivantio
ServiceNow Service Level ManagementVivantio
Paid from$49/mo
PlatformsWebapi, self-hosted, Web
SLA scopeboth
Escalation automationYes
Business-hour calendarsYes
SLA reportingYes
API accessYes
Free planNo
Paid from49 /mo
Non-IT departmentsYes
Service catalogYes
Workflow automationYes
Employee portalYes
Knowledge baseYes
Asset managementYes
Deploymentcloud
Deployment optionscloud

Listed together in Best IT SLA Management Software