storm CONTACT vs Toku Contact Centre
| storm CONTACT | Toku Contact Centre | |
|---|---|---|
| Platforms | api, Web | api, Web |
| Outbound dialer | Yes | Yes |
| Inbound calling | Yes | |
| IVR builder | Yes | |
| Digital channel scope | omnichannel | |
| Workforce management | Yes | |
| IVR | Yes | |
| Deployment | cloud | |
| Channel coverage | omnichannel | |
| Call recording | Yes | |
| Supervisor tools | Yes |
Listed together in Best Contact Center Software