TechExcel ProjectOne ALM vs TOPdesk

TechExcel ProjectOne ALM

5.4 #26 in IT Problem Management Software

About TechExcel ProjectOne ALM

TOPdesk

6.7 #30 in IT Knowledge Base Software

About TOPdesk
TechExcel ProjectOne ALMTOPdesk
Free planNoNo
Free trialYesYes
Paid from$10/mo£51/mo
Open sourceNoNo
PlatformsAndroid, iOS, self-hosted, Web, WindowsAndroid, api, iOS, self-hosted, Web
Free planNoNo
Paid from20 /user/mo—
Root-cause analysisYes—
Known-error databaseYes—
Workaround trackingYes—
Incident linkingYes—
Permanent-fix trackingYes—
Deployment optionshybrid—

Both are listed in Best IT Problem Management Software. On Inferse, TOPdesk scores higher on our published basis.