TechExcel ProjectOne ALM vs ZentraITSM

TechExcel ProjectOne ALM

5.4 #29 in IT Problem Management Software

About TechExcel ProjectOne ALM

ZentraITSM

6.6 #27 in IT SLA Management Software

About ZentraITSM
TechExcel ProjectOne ALMZentraITSM
Free planNoNo
Free trialYesYes
Paid from$10/mo$19/mo
PlatformsAndroid, iOS, self-hosted, Web, Windowsapi, self-hosted, Web
Free planNoNo
Paid from20 /user/mo19 /user/mo
Root-cause analysisYes
Known-error databaseYes
Workaround trackingYes
Incident linkingYes
Permanent-fix trackingYes
Deployment optionshybrid
Requirements managementYes
Test managementYes
Release managementYes
TraceabilityYes
Delivery methodologiesconfigurable
Non-IT departmentsYes
Service catalogYes
Workflow automationYes
Employee portalYes
Knowledge baseYes
Asset managementYes
Deploymentboth

Listed together in Best IT Problem Management Software