TouchPoint One A-GAME Flex vs Trakdesk

TouchPoint One A-GAME Flex

5.2 #19 in Customer Service Gamification Software

About TouchPoint One A-GAME Flex

Trakdesk

7.0 #60 in Help desk software

About Trakdesk
TouchPoint One A-GAME FlexTrakdesk
Free planNoNo
Free trialNoNo
Paid from$29.23/mo$9.99/mo
Open sourceNoNo
PlatformsAndroid, iOS, Webapi
Free planNoYes
Paid from29.23 /user/mo9.99 /user/mo
Team leaderboardsYes—
Challenge schedulingYes—
Leaderboard scopeboth—
Supported helpdesksAcuity, Genesys, NICE inContact, Five9, Zendesk, Salesforce, Talkdesk, Avaya, Cisco, Aspect, Verint, Serenova, Noble Systems—
Core mechanicspoints, leaderboards, time-based games, KPI scoring, balanced-score scoring, duels, team competitions, rewards—

Both are listed in Best Customer Service Gamification Software. On Inferse, Trakdesk scores higher on our published basis.