AceCX
API—OSS—FREE—DOCS5/5
AC5.8#78 of 126
—Web—Windows—Mac—LinuxoutAndroidoutiOS
Ranked in Call Center Software ·Free trial· paid from $9.99/mo
About
AceCX is ranked #78 of 126 in call center software on Inferse. It runs on Android, iOS. There is no free plan. A free trial is offered. Paid plans start at $9.99/mo.
Compared on call center software
- Free plan
- Noacepeak.com
- Paid from
- $9.99/user/moacepeak.com
- Inbound calling
- Yesacepeak.com
- Outbound dialer
- Yesacepeak.com
- IVR builder
- Yesacepeak.com
- Digital channel scope
- omnichannelacepeak.com
- Workforce management
- Noacepeak.com
- Maximum agents
- 500 agentsacepeak.com
- Recording retention
- 1 daysacepeak.com
Facts
- Starting price
- Paid plans start at $9.99 per user per month on annual billing.acepeak.com · 28 Sept 2026
- Annual savings
- Annual billing is 20% cheaper per seat across every plan.acepeak.com · 28 Sept 2026
- Free trial
- The platform offers a 14-day free trial with no credit card required.acepeak.com · 28 Sept 2026
- Trial limits
- The trial includes 100 calling minutes, 50 SMS segments, AI receptionist, and HD video meetings.acepeak.com · 28 Sept 2026
- Trial access
- The trial has no feature lock-outs or demo mode.acepeak.com · 28 Sept 2026
- Channel coverage
- AceCX supports voice, SMS, web chat, WhatsApp, Instagram, Messenger, Telegram, and X.acepeak.com · 28 Sept 2026
- Platform apps
- The paid plans include iOS, Android, and browser webphone access.acepeak.com · 28 Sept 2026
- Security encryption
- Call recording is encrypted, and Starter includes STIR/SHAKEN and 10DLC handling.acepeak.com · 28 Sept 2026
- Compliance report
- Professional and higher plans provide access to a SOC 2 Type II report.acepeak.com · 28 Sept 2026
- Team administration
- Professional includes team messaging, file sharing, roles, and multi-site management.acepeak.com · 28 Sept 2026
- CRM integrations
- Integrations include Salesforce, HubSpot, Zoho, Zendesk, MS Dynamics, Pipedrive, Monday, Freshsales, and Zapier.acepeak.com · 28 Sept 2026
- Support coverage
- Support ranges from email to phone, priority support, and dedicated CSM coverage.acepeak.com · 28 Sept 2026
- Uptime SLA
- Published uptime SLAs range from 99.9% for Starter to 99.99% for Enterprise.acepeak.com · 28 Sept 2026
- Shared memory
- Every past interaction is visible to the agent across channels.acepeak.com · 28 Sept 2026
- Skills routing
- Routing matches contacts by language, tier, product, and intent.acepeak.com · 28 Sept 2026
- Agent concurrency
- The default is one voice conversation plus three concurrent messaging conversations.acepeak.com · 28 Sept 2026
- WhatsApp fees
- WhatsApp Business API is included, with Meta conversation fees passed through at cost.acepeak.com · 28 Sept 2026
- Company reach
- Acepeak says its customer story covers more than 60 countries.acepeak.com · 28 Sept 2026
Company
- Headquarters
- Singaporeacepeak.com · 28 Sept 2026
Best AceCX alternatives
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Where it ranks on Inferse
- Best Call Center Software in 2026#78 of 126
Sources
- acepeak.com/pricing/· checked 28 Sept 2026
- acepeak.com/products/acecx/omnichannel/· checked 28 Sept 2026