Apex Networks RMS
Ranked in Towing Software ·No free plan on record
About
Apex Networks RMS is a recovery management and dispatch platform for vehicle recovery operators, with pricing from £25/user/mo. It manages callouts from initial contact through invoicing, covering job allocation, compliance, HR management, and team communication. On Android, drivers can accept work, update callout status, document vehicle condition with photos or video, and record customer sign-off. RMS can produce invoices from field job details and report on response times, job volumes, and revenue by account. Fleet tools track MOTs, insurance, driver licences, and vehicle checks with timed reminders. Operators can send dispatch SMS messages and live tracking links; timestamped digital records and individual passwords and role permissions support controlled access. RMS is cloud-based and available through the web and Android. Its current app requires Android 11 or later; Apex says a new app being rolled out will support Android and iOS. The platform connects to Apex ANS for breakdown club and insurer jobs and can export invoice data to most accounting packages. There is no free plan.
Who it is for
RMS is intended for vehicle recovery businesses, from single-truck operators to national fleets. It suits teams that need dispatch, field job management, compliance tracking, and invoicing in one platform.
What is good
- Manages callouts through final invoicing.
- Drivers can capture vehicle photos and video.
- Tracks fleet compliance with timed reminders.
- Exports invoice data to most accounting packages.
- Cloud access works wherever internet is available.
What to know first
- No free plan is offered.
- The current app requires Android 11 or above.
- Pricing starts at £25/user/mo.
Verdict
RMS covers dispatch, field updates, fleet compliance, and billing for recovery operations. Check the Android requirement and whether the included or paid ANS arrangement fits your subscription.
Compared on towing software
- Free plan
- Noapex-networks.com
- Towing dispatch
- Yesapex-networks.com
- Roadside job management
- Yesapex-networks.com
- Driver mobile app
- Yesapex-networks.com
- GPS fleet tracking
- Yesapex-networks.com
- Billing and invoicing
- Yesapex-networks.com
- Accounting integrations
- Yesapex-networks.com
Facts
- Purpose
- Apex RMS is an all-in-one recovery management and dispatch platform for vehicle recovery operators.apex-networks.com · 3 Oct 2026
- Job management
- The platform manages callouts from first contact through final invoice, including job allocation, invoicing, compliance, HR management, and team communication.apex-networks.com · 3 Oct 2026
- Driver app
- Drivers can accept jobs, update callout status, capture vehicle condition photos and video, and record customer sign-off from an Android device.apex-networks.com · 3 Oct 2026
- Invoicing and reports
- RMS can automatically generate invoices from field job details and report on response times, job volumes, and revenue by account.apex-networks.com · 3 Oct 2026
- Fleet compliance
- RMS tracks MOTs, insurance, driver licences, and vehicle checks across a recovery fleet, with timed reminders.apex-networks.com · 3 Oct 2026
- Integrations
- RMS connects to Apex ANS for jobs from breakdown clubs and insurers, and can export invoice data to most accounting packages.apex-networks.com · 3 Oct 2026
- Customer updates
- Operators can send automated dispatch SMS messages, share live tracking links, and capture digital customer sign-off.apex-networks.com · 3 Oct 2026
- Security and records
- The site says digital job records are timestamped and accessible, and that staff access can be controlled with individual passwords and role permissions.apex-networks.com · 3 Oct 2026
- Availability
- Apex says RMS is cloud-based and can be accessed from anywhere with an internet connection.apex-networks.com · 3 Oct 2026
- Mobile platforms
- The current RMS app runs on Android 11 or above; the vendor says a new app being rolled out will support Android and iOS.apex-networks.com · 3 Oct 2026
- ANS fees
- ANS is included at no extra cost for RMS Lite and RMS Lite Plus customers, while full RMS subscribers can add it for an additional monthly fee.apex-networks.com · 3 Oct 2026
- Support
- Apex says its support team is available 24/7 and provides training videos and hands-on training days.apex-networks.com · 3 Oct 2026
- Uptime
- Apex states that its platform handles more than five million jobs a year and has 99.99% uptime.apex-networks.com · 3 Oct 2026
- Audience
- Apex describes RMS as suitable for recovery businesses ranging from a single-truck operator to a national fleet.apex-networks.com · 3 Oct 2026
Company
- Founded
- 2005apex-networks.com · 28 Sept 2026
- Headquarters
- Ramsgate, Kent, United Kingdomapex-networks.com · 28 Sept 2026
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Where it ranks on Inferse
- Best Towing Software in 2026#7 of 27
Sources
- apex-networks.com/vehicle-recovery-how-we-help/· checked 3 Oct 2026
- apex-networks.com/vehicle-recovery-resources/· checked 3 Oct 2026
- apex-networks.com/vehicle-recovery-ans/· checked 3 Oct 2026
- apex-networks.com/about/· checked 3 Oct 2026
- apex-networks.com· checked 28 Sept 2026