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BPAI

API—OSS—FREE—DOCS3/5
BP5.0#24 of 33
outWeb—Windows—Mac—Linux—Android—iOS

Ranked in WhatsApp Customer Service Software ·Free trial· paid from ₹1,999/mo

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About

BPAI is ranked #24 of 33 in WhatsApp customer service software on Inferse. It runs on API, Web. There is no free plan. A free trial is offered. Paid plans start at ₹1,999/mo.

Compared on WhatsApp customer service software

Free plan
Nobpai.in
Shared inbox
Yesbpai.in
Conversation routing
manualbpai.in
Included agent seats
3 agentsbpai.in
Conversation retention
30 daysbpai.in
Team collaboration
Yesbpai.in
WhatsApp templates
Yesbpai.in

Facts

Purpose
BPAI combines customer conversations, AI assistance, team ownership and configured business actions in a support-operations layer that works with an existing CRM or business system.bpai.in · 8 Oct 2026
AI and human control
Teams can use automatic AI replies, Review mode, or human takeover with conversation context.bpai.in · 8 Oct 2026
Inbox channels
BPAI supports configured web chat, WhatsApp, email and other supported inbox connections; channel setup may require provider accounts, permissions and configuration.bpai.in · 8 Oct 2026
Integrations
BPAI offers website integrations for WordPress, WooCommerce and Shopify; WooCommerce uses the WordPress plugin, while Shopify uses a provider app and Theme App Extension.bpai.in · 8 Oct 2026
CRM and actions
Configured tools, CRM links and approved actions can support leads, tickets, bookings, forms and business-specific follow-up, subject to connected systems.bpai.in · 8 Oct 2026
AI usage limit
Starter includes 1,000 and Growth includes 5,000 AI responses per month, shared across workspace inboxes and team members; unused responses do not roll over.bpai.in · 8 Oct 2026
Third-party charges
WhatsApp/Meta, messaging-provider and other third-party charges are separate, including during the free period.bpai.in · 8 Oct 2026
Security
BPAI describes role-assigned workspace access, distinguishable anonymous and signed-in visitors, and business-configurable AI review or takeover; it states that it does not claim unconfirmed certifications or controls.bpai.in · 8 Oct 2026
Support
Starter includes guided setup and standard support, Growth includes guided setup and priority support, and Scale support scope is agreed separately.bpai.in · 8 Oct 2026
Intended customers
BPAI says it currently focuses on growing Indian service businesses, beginning with property, hospitality, facility services and education workflows.bpai.in · 8 Oct 2026
Maker
BPAI is built by BrightPath Technology and Services Pvt Ltd in Bengaluru.bpai.in · 8 Oct 2026
Free offer conditions
The three-month offer requires business approval, starts at first workspace activation, and does not automatically convert to paid service.bpai.in · 8 Oct 2026

Company

Headquarters
HSR Layout, Bengaluru, Karnataka, Indiabpai.in · 28 Sept 2026

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Where it ranks on Inferse

Sources