marv.Inbox
APIyesOSS—FREE—DOCS4/5
MI6.7#9 of 33
outWeb—Windows—Mac—Linux—Android—iOS
Ranked in WhatsApp Customer Service Software ·Free trial· paid from $58/mo
About
marv.Inbox is ranked #9 of 33 in WhatsApp customer service software on Inferse. It runs on API, Web. There is no free plan. A free trial is offered. Paid plans start at $58/mo.
Compared on WhatsApp customer service software
- Free plan
- Nomarvinbox.com
- Shared inbox
- Yesmarvinbox.com
- Conversation routing
- rulesmarvinbox.com
- Included agent seats
- 5 agentsmarvinbox.com
- Conversation retention
- 90 daysmarvinbox.com
- Team collaboration
- Yesmarvinbox.com
- WhatsApp templates
- Yesmarvinbox.com
Facts
- Purpose
- marv.Inbox is a shared team inbox for customer-initiated WhatsApp and Messenger conversations, with one owner and one clock per conversation.marvinbox.com · 9 Oct 2026
- Team workflows
- Teams can assign, comment on, tag, and hand off conversations with the full thread attached.marvinbox.com · 9 Oct 2026
- Queue and SLA
- The product tracks ownership, overdue conversations, workload, and response pressure, with SLA policies and alerts on Growth.marvinbox.com · 9 Oct 2026
- AI and automation
- The product offers AI-assisted replies, workflow tools, smart routing, and workflow automation tools.marvinbox.com · 9 Oct 2026
- Live channels
- WhatsApp and Messenger are live; Instagram and Telegram are listed as coming soon.marvinbox.com · 9 Oct 2026
- Developer API
- The production REST API uses OAuth2 and supports signed webhooks, and the maker says it is not gated to a higher plan.marvinbox.com · 9 Oct 2026
- Security controls
- The maker states that credentials are encrypted at rest with AES-256-GCM, access is role-based, and conversation data is separated by workspace; Growth and Enterprise default to isolated deployments.marvinbox.com · 9 Oct 2026
- Certifications
- The maker states it holds no security certification and is not SOC 2 or ISO 27001 certified.marvinbox.com · 9 Oct 2026
- HIPAA and audit limits
- The maker says it does not offer a HIPAA Business Associate Agreement and publishes no penetration test report or third-party audit.marvinbox.com · 9 Oct 2026
- Data retention on Coexistence
- For a Coexistence connection, the maker says Meta syncs the most recent six months of WhatsApp messages and contacts with a WhatsApp number, excluding group chat messages.marvinbox.com · 9 Oct 2026
- Account and billing
- Customers connect their own WhatsApp Business account, Meta bills messaging at its own rates, and marv.Inbox says it does not add a per-message markup.marvinbox.com · 9 Oct 2026
- Onboarding and support
- New workspaces are currently onboarded by invitation, and the walkthrough form says the team usually replies within one business day.marvinbox.com · 9 Oct 2026
- Intended teams
- The maker describes the product as built for teams of 2 to 50 people handling support, sales, and operations together.marvinbox.com · 9 Oct 2026
Company
- Headquarters
- Tel Aviv, Israelmarvinbox.com · 28 Sept 2026
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Where it ranks on Inferse
Sources
- marvinbox.com· checked 9 Oct 2026
- marvinbox.com/en/pricing· checked 9 Oct 2026
- marvinbox.com/en/developers· checked 9 Oct 2026
- marvinbox.com/en/whatsapp-data-security· checked 9 Oct 2026