ChatbotX
About
ChatbotX is a chatbot platform that can be self-hosted, white-labeled and resold to clients. It supports multichannel deployment, visual flow building, AI bot generation, knowledge-base answers and human handoff. Supported channels include WhatsApp, Messenger, Instagram, Telegram, Zalo, TikTok, email and webchat. The platform includes shared omnichannel inboxes and team collaboration tools, plus developer integrations for API, CLI, MCP, OpenClaw, n8n and Make. ChatbotX is open source and offers a free Community plan for self-hosted use, with one workspace and unlimited bot messages, contacts, channels and AI agents. Lite is 29.00 USD per month, with 10,000 bot messages, five channels and two team members; Pro is 49.00 USD per month, with 100,000 bot messages, 10 channels and five team members. Whitelabel and Enterprise are each listed at 299.00 USD per month. Managed cloud plans require a credit card for the trial but do not charge during it. A bot message counts sends, typing indicators, delay steps and external API calls.
Who it is for
ChatbotX may suit teams seeking a self-hosted or white-label chatbot with multiple deployment channels and shared inboxes. Its plans distinguish message allowances, channel counts and team sizes, while Community offers unlimited bot messages for self-hosted use.
What is good
- Open source and self-hostable
- Supports eight listed channels
- Community plan has unlimited bot messages
- Includes shared omnichannel inboxes
- Developer integrations include API, CLI and n8n
What to know first
- Lite is limited to 10,000 bot messages
- Lite includes five channels and two team members
- Managed cloud trial requires a credit card
- Bot-message counts include typing indicators and delay steps
Verdict
ChatbotX offers self-hosting, white-labeling and multichannel deployment, with plan limits based on bot messages and team configuration. Review how the platform counts a bot message when estimating usage.
Compared on chatbot builders
- Free plan
- Yeschatbotx.io
- Paid from
- $29/mochatbotx.io
- Deployment channels
- multichannelchatbotx.io
- Visual flow builder
- Yeschatbotx.io
- AI bot generation
- Yeschatbotx.io
- Knowledge-base answers
- Yeschatbotx.io
- Human handoff
- Yeschatbotx.io
- Included conversations
- 10,000 /mochatbotx.io
Facts
- Free plan
- Yeschatbotx.io · 22 Sept 2026
- Paid from
- 29chatbotx.io · 22 Sept 2026
- Deployment channels
- multichannelchatbotx.io · 22 Sept 2026
- Visual flow builder
- Yeschatbotx.io · 22 Sept 2026
- AI bot generation
- Yeschatbotx.io · 22 Sept 2026
- Knowledge-base answers
- Yeschatbotx.io · 22 Sept 2026
- Human handoff
- Yeschatbotx.io · 22 Sept 2026
- Included conversations
- 10000chatbotx.io · 22 Sept 2026
- Pricing basis
- Pricing is based on bot messages, with unlimited contacts, channels, and team members.chatbotx.io · 28 Sept 2026
- Community limits
- Community includes one workspace, unlimited bot messages, contacts, channels, team admins, and AI agents.chatbotx.io · 28 Sept 2026
- Lite limits
- Lite includes 10,000 bot messages, five channels, and two team members.chatbotx.io · 28 Sept 2026
- Pro limits
- Pro includes 100,000 bot messages, 10 channels, and five team members.chatbotx.io · 28 Sept 2026
- Free plan
- The Community plan is free for self-hosting on your own VPS with no licensing fees.chatbotx.io · 28 Sept 2026
- Trial policy
- Managed cloud plans require a credit card but do not charge during the trial.chatbotx.io · 28 Sept 2026
- Cancellation policy
- Users can cancel before the trial ends or cancel anytime from the dashboard.chatbotx.io · 28 Sept 2026
- Payment methods
- Payment uses Stripe checkout and supports Visa, MasterCard, Discover, and JCB.chatbotx.io · 28 Sept 2026
- Supported channels
- Supported channels include WhatsApp, Messenger, Instagram, Telegram, Zalo, TikTok, Email, and Webchat.chatbotx.io · 28 Sept 2026
- Self hosting
- ChatbotX can be self-hosted, white-labeled, and resold to clients.chatbotx.io · 28 Sept 2026
- Open source
- ChatbotX is open source and users can review, customize, extend, and self-host it.chatbotx.io · 28 Sept 2026
- Data control
- The company says users control their data and system and can self-host on their own infrastructure.chatbotx.io · 28 Sept 2026
- Team collaboration
- The platform provides team collaboration tools and shared omnichannel inboxes.chatbotx.io · 28 Sept 2026
- Developer integrations
- Integrations include API, CLI, MCP, OpenClaw, n8n, and Make.chatbotx.io · 28 Sept 2026
- Support options
- Support varies by plan, including Discord, priority chat, 24/7 priority, and enterprise support.chatbotx.io · 28 Sept 2026
- Bot message definition
- A bot message counts sends, typing indicators, delay steps, and external API calls.chatbotx.io · 28 Sept 2026
Company
- Founded
- 2018chatbotx.io · 28 Sept 2026
Best ChatbotX alternatives
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8.9 IBM watsonx Assistant $140/mo first paid tier Free plan
8.8 Gupshup Free free plan, no paid price published Free plan
8.8 Chat Data $15.83/mo first paid tier Free plan
8.7 Quickchat AI $0.50/mo first paid tier Free plan
8.6 Workato Agentic $75/mo first paid tier Free plan
8.5 DocsBot AI $49/mo first paid tier Free plan Where it ranks on Inferse
- Best Chatbot Builders in 2026#10 of 251
Sources
- chatbotx.io/pricing/;· checked 22 Sept 2026
- chatbotx.io· checked 28 Sept 2026
- chatbotx.io/pricing/· checked 28 Sept 2026





