CUSI Utility Billing

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About

CUSI Utility Billing is ranked #6 of 28 in utility billing software on Inferse. It runs on Web, Windows.

Compared on utility billing software

Utility types: Water, sewer, electricity, natural gas, storm water, refuse, and other utility servicescusi.com
Rate management: Yescusi.com
Meter data import: Yescusi.com
Payment processing: Yescusi.com
Autopay: Yescusi.com
Customer account portal: Yescusi.com

Facts

Purpose: CUSI provides utility billing and customer information software for utilities.cusi.com · 30 Sept 2026
Billing options: CUSI offers UMS as an on-premise option and UB4 as a hosted application.cusi.com · 30 Sept 2026
Browser access: UB4 is a hosted browser-based application accessible from anywhere with an internet connection.cusi.com · 30 Sept 2026
Billing features: UMS supports customer management, services and devices, work orders, billing schedules, payments, and reporting.docs.cusi.com · 30 Sept 2026
Report writer: UB4 includes a report writer for creating and saving custom reports and dashboards.cusi.com · 30 Sept 2026
Customer portal: CWP lets customers view usage and payment history, pay bills, register for services, and configure communication preferences.cusi.com · 30 Sept 2026
Meter reading: MMRS lets users read meters from modern internet-enabled devices and wirelessly upload readings to CUSI billing applications.cusi.com · 30 Sept 2026
Integrations: CUSI lists more than 100 integrations across work management, accounting, identity verification, metering, and print systems.cusi.com · 30 Sept 2026
APIs: CUSI supports custom integrations and APIs for utility requirements.cusi.com · 30 Sept 2026
Security: CUSI states that its products use latest encryption standards, follow NIST guidelines, and are PCI, FIPS, and SOC 2 attested.cusi.com · 30 Sept 2026
SOC 2: CUSI announced completion of a SOC 2 Type II audit covering security, availability, processing integrity, confidentiality, and privacy.cusi.com · 30 Sept 2026
Support: CUSI offers phone, email, and online chat support and reports a 60-minute average response time.cusi.com · 30 Sept 2026
Customer scale: CUSI reports serving more than 1,150 utilities and managing more than 4.2 million monthly bills.cusi.com · 30 Sept 2026
Industries: UMS supports services including water, sewer, electricity, natural gas, storm water, and refuse.docs.cusi.com · 30 Sept 2026
Training: CUSI Academy is a free web-based training platform with progress tracking and software certification.cusi.com · 30 Sept 2026