CustomerLabs CDP

Input—per 1M tokens

Output—per 1M tokens

Context—tokens

WeightsClosed

About

CustomerLabs CDP is ranked #12 of 54 in customer data platforms on Inferse. It runs on Android, API, iOS, Web. There is no free plan. A free trial is offered. Paid plans start at $129/mo.

Compared on customer data platforms

Free plan: Nocustomerlabs.com
Paid from: $129/mocustomerlabs.com

Facts

Core purpose: CustomerLabs collects, unifies, and activates first-party data across website, CRM, backend, POS, and offline sources.customerlabs.com · 30 Sept 2026
Core capabilities: The platform provides server-side tracking, enhanced conversions, identity resolution, signal engineering, and conversions API in one operating layer.customerlabs.com · 30 Sept 2026
Sources and destinations: CustomerLabs states that it supports 30+ data sources and 25+ activation destinations without engineering.customerlabs.com · 30 Sept 2026
Integrations: The integrations page advertises 200+ integrations, including Meta, Google, TikTok, Klaviyo, and HubSpot.customerlabs.com · 30 Sept 2026
Audience activation: Users can build static or dynamic first-party audience segments and sync them to Meta, Google, LinkedIn, TikTok, GA4, Klaviyo, and Maropost.customerlabs.com · 30 Sept 2026
Server-side delivery: Every destination receives events through a server-side API, with per-destination event selection, schema mapping, identity formatting, and delivery logs.customerlabs.com · 30 Sept 2026
Privacy controls: Privacy features include PII hashing, PII masking, regional data residency, audit logs, and role-based access.customerlabs.com · 30 Sept 2026
Security and compliance: CustomerLabs states that it uses TLS 1.2+ in transit, encryption at rest, SHA-256 hashing, eight hosting regions, and supports GDPR, HIPAA, CCPA/CPRA, UK GDPR, and Swiss FADP compliance.customerlabs.com · 30 Sept 2026
Retention: After a contract ends, data is retained for up to 90 days for export and then securely deleted from production.customerlabs.com · 30 Sept 2026
Usage billing: Billing is usage-based through Usage Units covering ingestion, activation, scanning, and storage, with no limits on the number of sources, destinations, or segments.customerlabs.com · 30 Sept 2026
Tracking APIs: The product offers a JavaScript API for website tracking and a mobile tracking API supporting Android AAID and iOS IDFA identifiers.customerlabs.com · 30 Sept 2026
Support: Growth and agency plans include email support with a six-hour first response, while annual plans include WhatsApp support with a three-hour first response.customerlabs.com · 30 Sept 2026
Target customers: CustomerLabs positions itself for performance marketers and businesses including ecommerce, lead generation, SaaS, finance, health, travel, and agencies.customerlabs.com · 30 Sept 2026