cxomni

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About

cxomni is ranked #19 of 33 in customer journey analytics software on Inferse. It runs on Web. There is no free plan. Paid plans start at €2,000/mo.

Compared on customer journey analytics software

Free plan
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Facts

Product
cxomni is a SaaS suite for designing, mapping, and managing customer journeys and developing products and services using CX and UX principles.cxomni.net · 3 Oct 2026
Journey mapping
The platform supports visual journey maps with emotion curves, images, storyboards, templates, and dynamic views by process or real-time metrics.cxomni.net · 3 Oct 2026
Journey management
It combines journey maps with a company-specific framework and taxonomy, and provides a central place to connect customer experience insights and research to touchpoints.cxomni.net · 3 Oct 2026
Analytics features
Journey Analytics includes real-time data on journey maps, configurable KPIs and scores, trend and target tracking, and AI-based sentiment and topic-cluster detection.cxomni.net · 3 Oct 2026
Integrations
The mapping tool page names Jira and ServiceNow as examples of ticketing system integrations for workflows from task creation to execution.cxomni.net · 3 Oct 2026
Pricing limits
The pricing page says the smallest package includes up to 10 author users, read-only users are unlimited and free, and journeys and touchpoints have no limit.cxomni.net · 3 Oct 2026
Trial and demo
The pricing FAQ says there is no free trial version but invites customers to ask about a non-binding trial; a separate page offers a free live demo.cxomni.net · 3 Oct 2026
Security
The security page states that data is encrypted in transit using TLS and at rest using AES-256, and describes SAML 2.0 SSO and two-factor authentication.cxomni.net · 3 Oct 2026
Compliance and backups
The security page says cxomni is committed to EU GDPR, complies with ISO 27001 requirements, and keeps automatic encrypted database backups for up to 30 days.cxomni.net · 3 Oct 2026
Support and onboarding
The company page says its Customer Success team supports customers with onboarding and software questions; Enterprise pricing includes bespoke onboarding.cxomni.net · 3 Oct 2026
Intended customers
The company describes cxomni as an enterprise-segment journey management SaaS provider for customer-centric companies.cxomni.net · 3 Oct 2026
Subscription terms
The pricing FAQ states that the minimum contract term is 36 months, onboarding has a one-time fee based on the number of users, and upgrades are possible at any time.cxomni.net · 3 Oct 2026

Company

Founded
2015cxomni.net · 28 Sept 2026
Headquarters
Munich, Germanycxomni.net · 28 Sept 2026

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