eCasework

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Output—per 1M tokens

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About

eCasework is ranked #11 of 27 in public sector CRM software on Inferse. It runs on Android, iOS, Web. There is no free plan. A free trial is offered. Paid plans start at £8.33/mo.

Compared on public sector CRM software

Free plan: Noecasework.com
Case management: Yesecasework.com
Constituent records: Yesecasework.com
Stakeholder tracking: Yesecasework.com
Outreach channels: emailecasework.com
Deployment options: cloudecasework.com
Audit trails: Yesecasework.com

Facts

Purpose: eCasework is case management and CRM software for councillors, MLAs, AMs, MPs, MSPs and unions.ecasework.com · 29 Sept 2026
Core features: It combines case records, contacts, email, a diary and file storage, with tools to track issues, deadlines and events.ecasework.com · 29 Sept 2026
Search and reminders: The service offers search across caseload information and reminders to follow up on cases.ecasework.com · 29 Sept 2026
Email case creation: Users can automatically create cases by forwarding messages from configured email addresses to their eCasework inbox.help.ecasework.com · 29 Sept 2026
Email correspondence: Messages and replies sent from within a case are automatically added to the case history.help.ecasework.com · 29 Sept 2026
Calendar sync: Users can sync their eCasework calendar to iOS or Android devices using a calendar link.help.ecasework.com · 29 Sept 2026
Cloud access: The web-based service is hosted in the cloud and can be accessed on a computer, tablet or smartphone without downloading software.ecasework.com · 29 Sept 2026
Security controls: The site says it requires strong passwords, logs sign-in attempts, blocks suspicious activity, encrypts data in transit and at rest, and backs up the database every minute.ecasework.com · 29 Sept 2026
Certifications: The site states that eCasework and its server infrastructure are G-Cloud certified and that the company is ISO 27001:2017 certified.ecasework.com · 29 Sept 2026
Support: The site offers a dedicated support team and directs visitors to live chat or [email protected] for help.ecasework.com · 29 Sept 2026
Trial terms: The 30-day free trial requires no card details and can be cancelled at any time.ecasework.com · 29 Sept 2026
Provider: eCasework was developed by Porism Ltd., whose registered office is listed at 7 Castle Street, Tonbridge, Kent, England, TN9 1BH.ecasework.com · 29 Sept 2026