Empower Health and Welfare Benefits Administration

DOCS5/5
EH5.6#8of 29
outWeboutAndroidoutiOS

Ranked in Equity Compensation Management Software

About

Empower Health and Welfare Benefits Administration helps employers manage health and welfare plans, including eligibility, enrollment, and administration. Its MyBenefitChoice portal gives employees 24/7 access from a smartphone, tablet, or computer to enrollment, life-event support, benefits information, education, and decision tools. Employees can follow guided or pick-and-choose enrollment, report life events, and upload documents. A medical-plan tool provides personalized healthcare cost estimates. For administrators, the service includes HR tools, carrier billing and reporting, carrier file management, dependent and life-event verification, rules-based eligibility, and role-based access. Plan sponsors can monitor plans with real-time data in prebuilt or custom reports. The service also offers custom-branded communications and support from consultants and employee support staff. Empower lists multifactor authentication, AES-256 encryption at rest, TLS 1.2 or higher in transit, and SOC 2 Type 2 attestation. It is available on Android, iOS, and the web. Pricing is on request.

Who it is for

It suits employers and plan sponsors that need to coordinate benefits eligibility, enrollment, communications, and carrier administration. Employees can access plan information and enrollment tools through a mobile-friendly portal.

What is good

  • Supports rules-based eligibility and role-based access.
  • Includes carrier billing, reporting, and file management.
  • Offers real-time data in prebuilt and custom reports.
  • Portal access is available 24/7 across devices.
  • Lists AES-256 encryption and SOC 2 Type 2 attestation.

What to know first

  • Pricing is available only on request.
  • The product page does not display a price.

Verdict

The service brings employee enrollment and sponsor administration tools together, with reporting, education, and decision support. Organizations will need to contact Empower for pricing.

Compared on equity compensation management software

Enrollment events
open enrollmentempower.com
Decision support
Yesempower.com
Mobile access
browserempower.com
Payroll synchronization
Yesempower.com

Facts

Purpose
The service streamlines health and welfare benefits administration and helps employers manage plan eligibility.empower.com · 3 Oct 2026
Employee access
Employees can use a mobile-friendly online portal and call center for enrollment, life-event support, benefits information, and decision support.empower.com · 3 Oct 2026
Administration tools
The offering includes HR administration tools, carrier billing and reporting, carrier file management, and dependent and life-event verification.empower.com · 3 Oct 2026
Communications
It offers custom-branded enrollment communications, integrated customer support, decision-support tools, and year-round education.empower.com · 3 Oct 2026
Eligibility and access controls
Administration features include rules-based eligibility, role-based access, carrier and payroll file management, and retroactive billing.empower.com · 3 Oct 2026
Reporting
Plan sponsors can monitor plans using real-time data in prebuilt and custom reports.empower.com · 3 Oct 2026
Support
Empower describes dedicated support from experienced consultants and employee support staff for enrollment, eligibility, and benefits questions.empower.com · 3 Oct 2026
Availability
The branded benefits portal provides 24/7 access to integrated education, personalized content, and decision-support tools.empower.com · 3 Oct 2026
Security controls
Empower says it uses multifactor authentication and AES-256 encryption with user-specific keys and salts.empower.com · 3 Oct 2026
Security audits
Empower reports an annual SOC 2 Type II report with no exceptions and says its policies align with NIST 800-53 and NIST CSF.empower.com · 3 Oct 2026
Pricing
The product page directs interested organizations to contact an Empower representative and does not display a price.empower.com · 3 Oct 2026
Acquisition
Empower states that it acquired Milliman’s retirement and health and welfare administration business on September 1, 2026.empower.com · 3 Oct 2026
Platform
The brochure identifies the customizable benefits administration platform as MyBenefitChoice.docs.empower.com · 4 Oct 2026
Enrollment
Employees can enroll through step-by-step or pick-and-choose options, add life events, and upload supporting documents.docs.empower.com · 4 Oct 2026
Administration
Features include HR administration tools, carrier billing and reporting, carrier file management, and dependent and life-event verification.empower.com · 4 Oct 2026
Eligibility controls
A rules-driven system supports complex plan eligibility and role-based access, with participants shown plans that apply to them.docs.empower.com · 4 Oct 2026
Communications and education
The service includes custom-branded enrollment communications, personalized content, decision-support tools, and year-round education.empower.com · 4 Oct 2026
Access
The benefits portal is accessible 24/7 via smartphone, tablet, or computer.docs.empower.com · 4 Oct 2026
Scale
The system supports any number of benefit plans and employee groups, and the brochure says it serves organizations of any size.docs.empower.com · 4 Oct 2026
Security
Empower’s security page lists a SOC 2 Type 2 third-party attestation, minimum AES-256 encryption at rest, and TLS 1.2 or higher in transit.empower.com · 4 Oct 2026

Company

Founded
2014empower.com · 28 Sept 2026
Headquarters
Greenwood Village, Colorado, United Statesempower.com · 28 Sept 2026

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