Gratsio

API—OSS—FREEyesDOCS5/5
GR5.9#6 of 42
outWeb—Windows—Mac—LinuxoutAndroidoutiOS

Ranked in Salon Payroll Software ·Free plan· paid from $9/mo

About

Gratsio is a beauty and wellness marketplace and business-management platform for salons and independent professionals across the United States. Clients can book through the web, marketplace, or social links at any time, with availability shown by staff, room, and service. Businesses can keep client history, notes, preferences, and spend in a searchable CRM. Payments include online prepayment, in-person card payments, gift cards, packages, and memberships. Its AI receptionist answers chats and can book, reschedule, or cancel appointments across a salon website, Telegram, WhatsApp, Instagram, and SMS; it can hand a conversation to a person with the thread. Calendar sync supports Google, Apple iCloud, Microsoft 365, CalDAV, and .ics links, reading busy time without event titles. Studio plans and up include payroll, bonuses, POS, accounting, inventory, and price tags. API access is included with Chain. The listed Studio plan is 29.00 USD per month, billed $348 for 12 months; a free plan and 7-day trial are also listed. Gratsio is available on Android, iOS, and the web.

Who it is for

Gratsio is aimed at salons, barbershops, nail and spa studios, massage practices, medical spas, fitness businesses, and other studios. Businesses needing API access can look at Chain; those needing the listed back-office tools need Studio or up.

What is good

  • Self-service booking shows real-time availability.
  • Searchable CRM keeps client details and history.
  • AI receptionist can manage and hand off chats.
  • Calendar sync supports several providers and .ics.
  • API access is included with Chain.

What to know first

  • Tax filing is not supported.
  • API access is listed with Chain.
  • Back-office tools require Studio or up.
  • Bulk export and spreadsheet import are not one feature.

Verdict

Gratsio combines appointment booking, client records, payments, and an AI receptionist for studio businesses. Match the plan to the needed capabilities, particularly API access or the Studio-level back-office tools.

Compared on salon payroll software

Free plan
Yesgratsio.com
Paid from
$29/mogratsio.com
Commission tracking
Yesgratsio.com
Tip calculation
Yesgratsio.com
Tax filing
Nogratsio.com
Payroll reports
Yesgratsio.com

Facts

Product
Gratsio is a beauty and wellness marketplace connecting clients with salons and independent professionals across the United States.gratsio.com · 30 Sept 2026
Booking
The platform provides 24/7 self-service booking from the web, marketplace and social links with real-time availability by staff, room and service.gratsio.com · 30 Sept 2026
CRM
Gratsio keeps client history, notes, preferences and spend in one searchable CRM.gratsio.com · 30 Sept 2026
Payments
Businesses can take online prepayment, in-person card payments, gift cards, packages and memberships in one payment flow.gratsio.com · 30 Sept 2026
Back office
Payroll, bonuses, POS, accounting, inventory and price tags are included in the CRM on Studio plans and up.gratsio.com · 30 Sept 2026
Calendar integrations
Calendar sync supports Google, Apple iCloud, Microsoft 365, CalDAV and plain .ics links, reading busy time without event titles.gratsio.com · 30 Sept 2026
Messaging integrations
The AI receptionist can work on a salon website, Telegram, WhatsApp, Instagram and SMS.gratsio.com · 30 Sept 2026
API
API access for custom integrations is included with the Chain plan.gratsio.com · 30 Sept 2026
Security
Gratsio uses Helcim for card processing, Stripe for payouts, and automatically issues and renews HTTPS certificates for connected domains.gratsio.com · 30 Sept 2026
AI receptionist
The AI receptionist answers chats, books, reschedules and cancels appointments, and hands conversations to a person with the full thread.gratsio.com · 30 Sept 2026
Support
The partner support center states that live chat replies within 5 minutes and email replies within a day.gratsio.com · 30 Sept 2026
Data ownership
Gratsio says the client base belongs to the business and can be searched and exported, while bulk export and spreadsheet import are not yet built as a single feature.gratsio.com · 30 Sept 2026
Target users
Gratsio is built for beauty salons, barbershops, nail and spa studios, massage practices, medical spas, fitness and other studio businesses.gratsio.com · 30 Sept 2026
Browser access
Bookings, payments, memberships and client chat open in any browser with nothing to download or update.gratsio.com · 30 Sept 2026

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Sources