Newo
APIyesOSS—FREEyesDOCS4/5
NE7.3#8 of 32
outWeb—Windows—Mac—Linux—Android—iOS
Ranked in SMS Chatbot Software ·Free plan· paid from $299/mo
About
Newo is ranked #8 of 32 in SMS chatbot software on Inferse. It runs on API, Web. There is a free plan. Paid plans start at $299/mo.
Compared on SMS chatbot software
Facts
- Product
- Newo is a voice AI agent that handles business calls and can complete actions such as bookings and routing in the business’s existing systems.newo.ai · 8 Oct 2026
- SMS
- The SMS agent replies using the same agent and conversation history as the phone line, and can book the next step in a scheduler.newo.ai · 8 Oct 2026
- Cross-channel memory
- Newo combines records across phone, text, and email so the conversation can continue with prior context.newo.ai · 8 Oct 2026
- Follow-up
- Follow-up can run as a sequence across channels and stops when the customer replies.newo.ai · 8 Oct 2026
- Knowledge base
- Each agent can use a knowledge base built from the business website and added materials when replying.newo.ai · 8 Oct 2026
- Integrations
- The integrations page lists 29 options, including Open Dental, Dentrix, Square, Housecall Pro, Calendly, GoHighLevel, WhatsApp, and Instagram.newo.ai · 8 Oct 2026
- Languages
- Newo says it supports 15+ languages and can switch languages mid-conversation.newo.ai · 8 Oct 2026
- Security certifications
- Newo says it is ISO/IEC 27001:2022 certified and has a SOC 2 Type 1 report with an unqualified opinion from A-Lign.newo.ai · 8 Oct 2026
- Healthcare privacy
- For protected health information, Newo says it acts as a Business Associate and signs a Business Associate Agreement before processing it.newo.ai · 8 Oct 2026
- Data protection
- Newo says conversation data is encrypted with 256-bit keys and platform access is role-based, with authentication handled by Auth0.newo.ai · 8 Oct 2026
- Support
- Newo says its SOC 2 report and detailed security documentation are shared under NDA on request during a demo or through an account contact.newo.ai · 8 Oct 2026
- Plan limits
- The Pay As You Go plan includes 50 units once per account, and those units do not expire; unused recurring units do not roll over.newo.ai · 8 Oct 2026
- Best fit
- Newo describes its target customers as small and medium businesses, including restaurants, dental practices, cleaning companies, home services, and fitness studios.newo.ai · 8 Oct 2026
Company
- Headquarters
- 2261 Market Street #5263, San Francisco, CA 94114, USAnewo.ai · 28 Sept 2026
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Where it ranks on Inferse
Sources
- newo.ai· checked 8 Oct 2026
- newo.ai/voice-ai-agent/sms· checked 8 Oct 2026
- newo.ai/integrations· checked 8 Oct 2026
- newo.ai/compliance· checked 8 Oct 2026
- newo.ai/pricing· checked 8 Oct 2026
- newo.ai/about· checked 8 Oct 2026