NHS Service Finder
Ranked in Healthcare Provider Directories ·Free plan
About
NHS Service Finder is a web service for health and social care professionals in England to locate local NHS services and direct patients toward suitable care. It covers more than 160 searchable service types, including GP surgeries, pharmacies, urgent treatment centres, mental health services and social care. Listings can include contact details, eligibility criteria, referral instructions, maps and directions; public service information can also be emailed to patients. Information is drawn from the Urgent and Emergency Care Directory of Services and the NHS website. Results vary with the information regional teams have completed, and local commissioning can affect their quality and breadth. The service is free and works on mobile, tablet or desktop with an internet connection. Access requires a Care Identity (CIS2) and multi-factor authentication, and each person must use an individual account. It is available 24 hours a day, 365 days a year; support is available weekdays from 8am to 6pm, excluding bank holidays.
Who it is for
It suits health and social care professionals working in England who need to find local services and guide patients to care. It is not intended for personal or general public use.
What is good
- Searches more than 160 service types.
- Listings can include referrals, eligibility and directions.
- Public service details can be emailed to patients.
- Available around the clock, year-round.
What to know first
- Requires a Care Identity (CIS2) and multi-factor authentication.
- Shared accounts are no longer supported.
- Results depend on regional information and local commissioning.
Verdict
NHS Service Finder brings local service details and patient signposting into a free professional tool. Its usefulness depends in part on the information available for each region, and access is restricted to eligible professionals.
Compared on healthcare provider directories
- Free plan
- Yesdigital.nhs.uk
Facts
- Purpose
- NHS Service Finder helps health and social care professionals find local NHS services and signpost patients to appropriate care.digital.nhs.uk · 4 Oct 2026
- Service information
- Users can view contact details, eligibility criteria, referral instructions, maps and directions, and public service information can be emailed to patients.digital.nhs.uk · 4 Oct 2026
- Search coverage
- The service lists over 160 searchable service types, including GP surgeries, pharmacies, urgent treatment centres, mental health services and social care.digital.nhs.uk · 4 Oct 2026
- Data sources
- Service information is retrieved from the Urgent and Emergency Care Directory of Services and the NHS website.digital.nhs.uk · 4 Oct 2026
- Coverage limitation
- Search results depend on how much information regional teams have completed, and local commissioning can affect the quality and breadth of results.digital.nhs.uk · 4 Oct 2026
- Eligible users
- The service is available to professionals working in a health or social care setting in England and is not intended for personal or general public use.digital.nhs.uk · 4 Oct 2026
- Devices
- The service works on mobile, tablet or desktop with an internet connection.digital.nhs.uk · 4 Oct 2026
- Authentication
- Access requires a Care Identity (CIS2), and NHS England’s Service Finder uses multi-factor authentication.digital.nhs.uk · 4 Oct 2026
- Account limit
- Shared accounts used by multiple people are no longer supported; users must create their own account.digital.nhs.uk · 4 Oct 2026
- Availability and support
- The service operates 24 hours a day, 365 days a year, with support from 8am to 6pm Monday to Friday, excluding bank holidays.digital.nhs.uk · 4 Oct 2026
- Usage
- The page reports 80,000 registered users and over 10,000 pages of service information viewed daily across all seven NHS regions.digital.nhs.uk · 4 Oct 2026
- Support contact
- The page lists email support and telephone number 0300 303 5035 for urgent queries.digital.nhs.uk · 4 Oct 2026
Best NHS Service Finder alternatives
See all 15
Where it ranks on Inferse
Sources
- digital.nhs.uk/services/nhs-service-finder· checked 4 Oct 2026