Platuni Maintenance

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Output—per 1M tokens

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About

Platuni Maintenance helps landlords and property managers receive maintenance requests, assign work, coordinate vendors, and track updates across properties and units. Tenants, owners, and staff can submit requests at any time with details and photos. Each request connects automatically to its property and unit, while updates and communication stay in one thread. Teams can assign a vendor or internal team, follow the work, close work orders, and retain activity logs for resolved requests. The workspace provides visibility into requests, vendors, service-level agreements, and property performance. Residents can use a mobile and web app to request maintenance and access lease details. Starter includes basic work orders; Growth adds internal tickets, assignments, and SLA tracking; Enterprise includes prioritized maintenance rules and technician dispatch workflows. Starter is free for up to one unit and includes email support. Growth costs 1.39 USD per month with a minimum of 10 units and includes API access and webhooks. Enterprise pricing is custom. Onboarding can begin with one property without a credit card.

Who it is for

It suits landlords and property managers who need a shared process for resident requests, work orders, and vendor coordination. Its resident app and portal also serve residents submitting requests or accessing lease details.

What is good

Requests include details and photos.
Requests link to properties and units automatically.
Work orders retain activity logs.
Growth includes API access and webhooks.
Starter is free for up to one unit.

What to know first

Starter is limited to one unit.
Growth requires a 10-unit minimum.
Enterprise pricing is custom.

Verdict

Platuni connects maintenance requests with properties, units, work assignments, and resident access. The tier limits matter: Starter covers one unit, while Growth starts at 10 units.

Compared on property maintenance management software

Free plan: Yesplatuni.com
Vendor management: Yesplatuni.com

Facts

Purpose: Platuni helps landlords and property managers capture maintenance requests, assign work, coordinate vendors, track updates, and connect maintenance records to properties and units.platuni.com · 29 Sept 2026
Request intake: Tenants, owners, and staff can submit maintenance requests 24/7 with details and photos.platuni.com · 29 Sept 2026
Communication: Maintenance updates are kept in one connected thread, with status updates in one place.platuni.com · 29 Sept 2026
Work orders: Teams can assign a vendor or team, track work, close work orders, and keep an activity log of resolved requests.platuni.com · 29 Sept 2026
Visibility: The maintenance workspace provides real-time visibility into requests, vendors, SLAs, and property performance.platuni.com · 29 Sept 2026
Integration with property data: Each maintenance request automatically links to the relevant property and unit.platuni.com · 29 Sept 2026
Intended users: The maintenance workflow is presented for property managers, residents, and service providers.platuni.com · 29 Sept 2026
Mobile access: The pricing page lists a resident mobile and web app, and residents can use the portal to request maintenance and access lease details.platuni.com · 29 Sept 2026
Security: Platuni says it uses encryption at rest and in transit, firewalls, access controls, regular audits and penetration testing, and role-based data access.platuni.com · 29 Sept 2026
Support: The Starter plan includes email support, Growth includes priority chat and email support, and Enterprise includes 24/7 engineering support.platuni.com · 29 Sept 2026
Limits by tier: The pricing page lists Starter maintenance as basic work orders, Growth as internal tickets, assignments and SLA tracking, and Enterprise as prioritized maintenance rules and technician dispatch workflows.platuni.com · 29 Sept 2026
Integrations: The pricing page names API access and webhooks for Growth and custom integrations for Enterprise; it does not identify specific maintenance integration partners.platuni.com · 29 Sept 2026
Free start: The maintenance page says onboarding can begin with one property and requires no credit card.platuni.com · 29 Sept 2026