Productboard

Input—per 1M tokens

Output—per 1M tokens

Context—tokens

WeightsClosed

About

Productboard is ranked #9 of 59 in customer feedback software on Inferse. It runs on API, Browser extension, Web. There is a free plan. A free trial is offered. Paid plans start at $19/mo.

Compared on customer feedback software

Free plan: Yesproductboard.com
Paid from: $19/moproductboard.com
Feature requests: Yesproductboard.com
Feedback portal: Yesproductboard.com
Product roadmap: Yesproductboard.com
Sentiment analysis: Yesproductboard.com

Facts

Purpose: Productboard helps teams collect feedback, understand customer needs, prioritize what matters, and bring products to market faster.trust.productboard.com · 3 Oct 2026
Roadmaps: Productboard offers collaborative, contextual roadmaps to keep stakeholders informed and aligned.productboard.com · 3 Oct 2026
Customer insights: The platform centralizes product feedback so teams can identify trends, surface top requests, and link insights to feature ideas.productboard.com · 3 Oct 2026
Strategy: Productboard aligns product team priorities, product objectives, and business goals.productboard.com · 3 Oct 2026
AI: Productboard Spark includes AI-powered capabilities, and the pricing page lists AI chat, feedback summaries, scheduled tasks, and an MCP server across all plans.productboard.com · 3 Oct 2026
Integrations: Listed integrations include Zendesk, Slack, Intercom, Jira, Azure DevOps, GitHub, Salesforce, Amplitude, Mixpanel, and Google Drive.productboard.com · 3 Oct 2026
API: Productboard offers API v2.0, an MCP server, and a GDPR API for removing customer data.productboard.com · 3 Oct 2026
Security: The Trust Center lists SOC 2 Type II, CSA, GDPR, CCPA, SIG, PCI, EU-US DPF, ISO 27001:2022, and CASA badges.trust.productboard.com · 3 Oct 2026
Security practices: The Trust Center says Productboard conducts annual third-party penetration tests and weekly application DAST scans.trust.productboard.com · 3 Oct 2026
Support: The pricing page includes community and email support in every plan; Business adds prioritized email support and Enterprise adds expedited email support.productboard.com · 3 Oct 2026
Plan limits: The Free and Plus plans include up to 25 contributors and 500 feedback items, while Business includes unlimited feedback notes and Enterprise includes unlimited contributors.productboard.com · 3 Oct 2026
Audience: Productboard describes its platform as built for product teams from fast-scaling startups to enterprise organizations.productboard.com · 3 Oct 2026