Quiq RCS

About

Quiq RCS is ranked #5 of 34 in social customer service software on Inferse. It runs on API, Web.

Compared on social customer service software

Knowledge sources

Knowledge articles, brand facts, product catalogs, user-specific data, and internal systemsquiq.com

Human handoff

Yesquiq.com

Facts

Product

Quiq describes its offering as an enterprise agentic AI platform for launching, customizing, and controlling AI agents across the customer journey.quiq.com · 4 Oct 2026

RCS channel

Quiq supports RCS Business Messaging alongside SMS, web chat, WhatsApp, Apple Messages for Business, Facebook Messenger, and Instagram.knowledge.quiq.com · 4 Oct 2026

RCS capabilities

For Google RCS, Quiq lists support for text, images, GIFs, videos, links, replies, buttons, carousel cards, times, payments, and authentication.knowledge.quiq.com · 4 Oct 2026

Messaging features

Quiq’s rich messaging abstractions include selectable replies, time choices, cards, carousels, authentication requests, payment requests, and response-linked workflow actions.knowledge.quiq.com · 4 Oct 2026

Channel limitation

Rich messaging support varies by channel; for example, Quiq Replies, Times, and Carousel Cards are not native to SMS and may render as text or a shortened link.knowledge.quiq.com · 4 Oct 2026

RCS onboarding

Quiq says it helps customers with Google RCS and Verified SMS registration and directs interested customers to contact their Quiq account manager.knowledge.quiq.com · 4 Oct 2026

Custom integrations

Quiq says its open APIs can connect to CRM, CCaaS, or other business tools beyond the listed prebuilt integrations.quiq.com · 4 Oct 2026

AI data handling

Quiq says its LLM provider contracts prohibit using customer data for model training and that conversation context is passed fresh on each turn without persisting in the model between sessions.quiq.com · 4 Oct 2026

Security and compliance

Quiq states that it maintains SOC 2 Type II, HIPAA, GDPR, CCPA, and EU AI Act compliance standards and encrypts data in transit and at rest.quiq.com · 4 Oct 2026

Hosting and implementation

Quiq says it creates a cloud tenant for customers and that implementation may take one to four weeks depending on site complexity.knowledge.quiq.com · 4 Oct 2026

Target customers

Quiq describes its platform as built for big brands and enterprise customer journeys, and lists industries including retail, hospitality, banking, insurance, healthcare, and airlines.quiq.com · 4 Oct 2026

Company

Headquarters

Bozeman, Montana, United Statesquiq.com · 4 Oct 2026

Where it ranks on Inferse

• Best Social Customer Service Software in 2026#5 of 34
• Best Customer Service Automation Software in 2026#2 of 24

Sources

• quiq.com/about-us/· checked 4 Oct 2026
• knowledge.quiq.com/docs/quiq-site-setup· checked 4 Oct 2026
• knowledge.quiq.com/docs/rich-messaging-support-by-channel· checked 4 Oct 2026
• knowledge.quiq.com/docs/rich-messaging-guide· checked 4 Oct 2026
• knowledge.quiq.com/docs/google-communications· checked 4 Oct 2026
• quiq.com/platform/integrations/· checked 4 Oct 2026
• quiq.com/platform/security/· checked 4 Oct 2026
• quiq.com· checked 4 Oct 2026
• quiq.com/pricing/· checked 4 Oct 2026