Salesforce Field Service
APIyesOSS—FREE—DOCS5/5
SF8.3#1 of 95
outWeb—Windows—Mac—LinuxoutAndroidoutiOS
Ranked in Field Service Management Software ·Free trial· paid from $80/mo
About
Salesforce Field Service is ranked #1 of 95 in field service management software on Inferse, made by Salesforce Field Service (San Francisco, California, United States). It runs on Android, API, iOS, Web. There is no free plan. A free trial is offered. Paid plans start at $80/mo.
Compared on field service management software
- Free plan
- Nosalesforce.com
- Paid from
- $175/user/mosalesforce.com
- Mobile platforms
- bothsalesforce.com
- Invoicing and payments
- Yessalesforce.com
- Offline mode
- Yessalesforce.com
- Route optimization
- Yessalesforce.com
- Customer portal
- Yessalesforce.com
- Recurring jobs
- Yessalesforce.com
Facts
- What it does
- Field Service and Operations manages frontline field work such as repairs, inspections, and on-site services by connecting customer, asset, and operational data.salesforce.com · 4 Oct 2026
- Scheduling
- Its scheduling and optimization engine automates workforce scheduling, reduces travel time, and helps meet service-level agreements.salesforce.com · 4 Oct 2026
- Dispatch
- The dispatch console helps organize employees, contractors, and robotic resources by availability or skill and coordinate work across territories.salesforce.com · 4 Oct 2026
- Mobile app
- The Android and iOS mobile app is described as offline-first and can provide access to thousands of records without an internet connection.salesforce.com · 4 Oct 2026
- Work orders
- The platform supports creating, assigning, executing, and debriefing work orders through a digitized lifecycle.salesforce.com · 4 Oct 2026
- Asset management
- Asset Service Management supports real-time asset tracking and preventive maintenance plans based on asset use, condition, and criteria.salesforce.com · 4 Oct 2026
- AI features
- Agentforce can assist with appointment scheduling, technician briefs and troubleshooting, post-work summaries, and dispatcher exception handling.salesforce.com · 4 Oct 2026
- Customer tools
- Appointment Assistant lets customers schedule appointments and receive real-time updates, while Visual Remote Assistant connects customers with experts through real-time video.salesforce.com · 4 Oct 2026
- Integrations
- The page highlights partner apps and experts including Bolt, Deloitte, ProntoForms, SightCall, and Youreka, and describes connections to ERP, CRM, and asset management data.salesforce.com · 4 Oct 2026
- Security and compliance
- Salesforce’s Trust and Compliance Documentation includes security, privacy, and architecture information, audits and certifications, controls, infrastructure, and subprocessors.salesforce.com · 4 Oct 2026
- Support
- The Standard Success Plan is included in all licenses and provides knowledge articles, documentation, Trailhead, and the Trailblazer Community; Premier offers 24/7 support for business-stopping issues.salesforce.com · 4 Oct 2026
- License requirements
- Field Service and Operations requires at least one Service Cloud user license, and technicians and contractors require at least one Dispatcher license to use the scheduling tool.salesforce.com · 4 Oct 2026
Company
- Founded
- 1999salesforce.com · 4 Oct 2026
- Headquarters
- San Francisco, California, United Statessalesforce.com · 4 Oct 2026
Best Salesforce Field Service alternatives
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Where it ranks on Inferse
Sources
- salesforce.com/service/field-service-management/· checked 4 Oct 2026
- salesforce.com/company/legal/trust-and-compliance-docu· checked 4 Oct 2026
- salesforce.com/service/field-service-management/pricin· checked 4 Oct 2026
- salesforce.com/service/field-service-management/pricin· checked 22 Sept 2026