Solink Drive-Thru AI

About

Solink Drive-Thru AI gives quick-service restaurants visibility into drive-thru activity using existing cameras. Configurable detection zones can follow vehicles from lane entry and queueing through the menu board, service windows, and pull-forward. It measures time from order to handoff, flags drive-offs and pull-forwards, and can help teams locate service slowdowns by station or employee. Queue depth and arrival patterns by daypart can inform staffing decisions. Video can help teams review greetings and employee placement, including flagging distracted employees for coaching. The product supports single-lane and merge-lane layouts without structural changes or in-ground sensors. A web-based Service Display Monitor pairs live lane video with real-time data. Solink lists more than 375 integrations, including POS, drive-thru timers, and labour data. Its AI can correlate video with business data and flag events for human oversight or act autonomously. Mobile users can access a simplified platform version on iOS and Android. Pricing is on request.

Who it is for

It suits quick-service restaurant operators, including multi-site teams, seeking drive-thru monitoring and staffing insights from existing cameras. Teams needing single-lane or merge-lane support and integrations with POS, timer, or labour data may find the listed capabilities relevant.

Compared on restaurant drive-thru software

Lane management

Yessolink.com

Kitchen coordination

Yessolink.com

Throughput analytics

Yessolink.com

Arrival detection

Yessolink.com

Deployment

hybridsolink.com

Facts

Product

Solink Drive-Thru AI uses existing cameras to track vehicles across the drive-thru journey and flag drive-offs, pull-forwards, and service delays.solink.com · 29 Sept 2026

Speed of service

It tracks lane times from order to handoff and helps identify which station or employee is slowing service.solink.com · 29 Sept 2026

Drive-offs

It monitors vehicles leaving the queue and can compare lost vehicles with average ticket value.solink.com · 29 Sept 2026

Staffing

It shows queue depth and arrival patterns by daypart to help managers match staffing to demand.solink.com · 29 Sept 2026

Guest experience

It can help confirm guests are greeted and flag distracted employees for coaching.solink.com · 29 Sept 2026

Cameras and sensors

The product runs on existing cameras, which can act as timers without requiring in-ground sensors.solink.com · 29 Sept 2026

AI and workflow

Solink says its AI agents can correlate video with business data and flag or act on events with human oversight or autonomously.solink.com · 29 Sept 2026

Integrations

Solink lists more than 375 integrations, including POS, drive-thru timers, and labour data.solink.com · 29 Sept 2026

Drive-thru configuration

Solink says Drive-Thru AI supports single-lane and merge-lane configurations without structural changes.solink.com · 29 Sept 2026

Security

Solink’s FAQ says it attained SOC 2 Type II certification.solink.com · 29 Sept 2026

Support

Solink says every site receives onboarding and ongoing support.solink.com · 29 Sept 2026

Availability

Solink’s mobile app help page says users can access a simplified version of the platform on iOS and Android devices.help.solink.com · 29 Sept 2026

Pricing

The product page invites visitors to request a demo and does not state a price.solink.com · 29 Sept 2026

Company history

Solink says it was founded in 2010.solink.com · 29 Sept 2026

Purpose

Solink Drive-Thru AI gives quick-service restaurants real-time performance monitoring across the drive-thru journey using existing cameras.solink.com · 30 Sept 2026

Lane coverage

Configurable camera detection zones provide visibility from lane entry and vehicle stack through the menu board, service windows, and pull-forward.solink.com · 30 Sept 2026

Service metrics

The product tracks lane times from order to handoff, detects pull-forwards before an order is complete, and helps identify which station or employee is slowing service.solink.com · 30 Sept 2026

Staffing and guest experience

Solink says teams can review demand and shift productivity, confirm employee placement and greetings, and identify distracted employees for real-time coaching.solink.com · 30 Sept 2026

Existing equipment

Solink says Drive-Thru AI runs on existing cameras and does not require in-ground sensors or a hardware overhaul.solink.com · 30 Sept 2026

Service display

The Service Display Monitor is a web-based kitchen display that pairs live lane video with real-time data.solink.com · 30 Sept 2026

Lane configurations

Drive-Thru AI supports single-lane and merge-lane configurations without structural changes, with detection zones adaptable to different layouts.solink.com · 30 Sept 2026

Compliance

Solink lists SOC 2 Type 2 and GDPR and states that its software platform is NDAA-compliant.solink.com · 30 Sept 2026

AI data use

Solink says it does not use personally identifiable information of employees or patrons to train its models.solink.com · 30 Sept 2026

Intended customers

The launch announcement describes Drive-Thru AI as an extension of Solink’s platform for quick-service restaurant operators, including multi-site operations.solink.com · 30 Sept 2026

Company

Founded

2010solink.com · 28 Sept 2026

Headquarters

Ottawa, Ontario, Canadasolink.com · 28 Sept 2026

Where it ranks on Inferse

• Best Restaurant Drive-Thru Software in 2026#6 of 22

Sources

• solink.com/solutions/drive-thru-service/· checked 29 Sept 2026
• solink.com/partners/integrations/· checked 29 Sept 2026
• solink.com/resources/qsr-drive-thru-ai/· checked 29 Sept 2026
• solink.com/faqs/· checked 29 Sept 2026
• help.solink.com/en/collections/3859245-mobile-app· checked 29 Sept 2026
• solink.com/security/· checked 30 Sept 2026