Tavant Warranty Management

DOCS4/5
TW5.4#5of 10
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Ranked in Warranty Management

About

Tavant Warranty Management is an AI- and analytics-powered solution for warranty administration and after-sales service. It handles warranty policies, fault codes, registrations, claims, and flat rates, with a claim lifecycle view from creation through audit. Teams can manage authorizations and recoveries, as well as parts repair, returns, and refurbishment. A supplier portal provides repair information and a way for suppliers to claim warranty costs. Customers can register products on web or mobile, while teams can notify dealers and customers about service campaigns and track completion. The solution offers predefined reports based on industry metrics and describes integration with Salesforce CRM for aftermarket service. Tavant also describes Warranty On-Demand as a native warranty app on Salesforce. Customers select the modules they need; Tavant says these can be set up quickly without IT support, and users can be added or removed based on responsibility. The solution is available on Android, iOS, and web, with 24×7 customer support. Pricing is by custom quote, with no public price shown.

Who it is for

It is aimed at OEMs and end users involved in warranty claims, and suits organisations managing claims, suppliers, service campaigns, and after-sales work across web or mobile.

What is good

  • Covers claims, authorizations, repairs, returns, and refurbishment
  • Supplier portal supports warranty cost recovery claims
  • Reports and claim lifecycle view are provided
  • Modules can be selected to match needs

What to know first

  • Pricing is available only by custom quote
  • No warranty product certifications are specified

Verdict

Tavant Warranty Management covers a broad set of warranty and after-sales workflows, including supplier recovery and service campaigns. Organisations should request a quote and confirm which modules fit their requirements.

Compared on warranty management

Claim management
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Warranty analytics
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ERP integrations
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Facts

Purpose
Tavant Warranty Management is an AI- and analytics-powered solution for closed-loop warranty management and after-sales service.tavant.com · 4 Oct 2026
Warranty administration
It manages warranty policies, fault codes, claims processing, registration, and flat rates.tavant.com · 4 Oct 2026
Claims and returns
It supports warranty claims, authorizations and recovery, along with parts repair, returns, and refurbishment.tavant.com · 4 Oct 2026
Supplier recovery
A supplier portal lets suppliers receive repair information and claim warranty costs.tavant.com · 4 Oct 2026
Registration and campaigns
Customers can register products through web or mobile platforms, and teams can notify dealers and customers about service campaigns and track completion.tavant.com · 4 Oct 2026
Reporting and audits
The solution provides predefined reports based on industry metrics and a claim lifecycle view spanning creation through audit.tavant.com · 4 Oct 2026
CRM integration
Tavant describes integration with Salesforce CRM for aftermarket service.tavant.com · 4 Oct 2026
Platform
Tavant describes Warranty On-Demand as a native warranty management app on the Salesforce platform.tavant.com · 4 Oct 2026
Configurable modules
Customers can select the modules they need, and Tavant says modules can be set up quickly without IT support.tavant.com · 4 Oct 2026
Scaling
Tavant says users can be added or removed based on responsibility and ownership.tavant.com · 4 Oct 2026
Support
Tavant states that it offers 24×7 customer support for the warranty management solution.tavant.com · 4 Oct 2026
Security and compliance
Tavant's Salesforce services page says it provides ongoing maintenance to keep Salesforce applications up to date, secure, and compliant; it does not specify warranty product certifications on the opened page.tavant.com · 4 Oct 2026
Intended customers
The warranty claims management feature is described for OEMs and end users.tavant.com · 4 Oct 2026

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Where it ranks on Inferse

Sources