TELUS Health EAP
Ranked in Employee Assistance Program Software ·No free plan on record
About
TELUS Health EAP is an employer solution for providing employees and their families with mental health support, work-life services and specialised care. Counselling options include face-to-face sessions, digital cognitive behavioural therapy and on-demand crisis response through TELUS Health One. Members can reach support in-app, by phone or in person, and employee access channels also include video, chat, SMS and an online portal. Work-life services cover legal assistance, financial wellbeing, relationships and personal growth; specialised offerings include cancer care, child and family wellbeing, and wellness coaching. TELUS Health describes access as available around the clock, care as confidential and voluntary, and support as available in multiple languages. TELUS Health One is available on iOS and Android and through supported desktop browsers. Employers can use the Workplace Outcome Suite to track outcomes, and the service is designed to work alongside existing programs. Pricing is on request; organisations can contact TELUS Health or schedule a demo.
Who it is for
It suits employers seeking mental health, crisis and work-life support for employees and their families. Organisations can also track outcomes and combine the service with existing programs.
What is good
- Offers counselling and digital cognitive behavioural therapy
- Includes on-demand crisis response
- Covers legal and financial work-life support
- Available through app, phone and in-person channels
- Employers can track outcomes with Workplace Outcome Suite
What to know first
- Pricing is available on request
- Care is described as confidential and voluntary
Verdict
TELUS Health EAP brings counselling, crisis response and broader work-life services into an employer offering. Organisations need to request pricing and can choose from multiple access channels for employees and their families.
Compared on employee assistance program software
- Confidential counseling
- Yestelushealth.com
- Financial and legal help
- Yestelushealth.com
- Work-life support
- Yestelushealth.com
- Crisis support
- Yestelushealth.com
- Employee access channels
- phone, video, chat, in-person, SMS, online portal, mobile apptelushealth.com
Facts
- What it does
- TELUS Health EAP provides employees and their families with mental health support, work-life services and specialised care.telushealth.com · 3 Oct 2026
- Counselling and crisis care
- Services include face-to-face counselling, digital cognitive behavioural therapy and on-demand crisis response through TELUS Health One.telushealth.com · 3 Oct 2026
- Work-life services
- Work and life services cover areas including legal assistance, financial wellbeing, relationships and personal growth.telushealth.com · 3 Oct 2026
- Specialised services
- Additional services include cancer care, child and family wellbeing, and wellness coaching.telushealth.com · 3 Oct 2026
- Availability
- TELUS Health describes its care as available around the clock, with access to clinicians and multiple ways to receive support.telushealth.com · 3 Oct 2026
- Access channels
- Members can access care in-app, by phone or in person.telushealth.com · 3 Oct 2026
- Languages
- TELUS Health says support is available in multiple languages.telushealth.com · 3 Oct 2026
- Outcome measurement
- Employers can track outcomes using TELUS Health’s Workplace Outcome Suite.telushealth.com · 3 Oct 2026
- Integration
- TELUS Health says its services are designed to work alongside employers’ existing programs.telushealth.com · 3 Oct 2026
- Confidentiality
- TELUS Health describes its EAP care as confidential and voluntary.go.telushealth.com · 3 Oct 2026
- Security
- TELUS Health says it uses security technologies and procedures, controlled facilities, and encryption in transit and at rest for certain sensitive personal information.telushealth.com · 3 Oct 2026
- Platform access
- TELUS Health One is available as an iOS and Android app and through supported desktop browsers including Firefox, Safari, Chrome and Edge.help.one.telushealth.com · 3 Oct 2026
- Who it serves
- The EAP is presented as an employer solution that provides support to employees and their families.telushealth.com · 3 Oct 2026
- Pricing availability
- The product page invites organisations to schedule a demo or get in touch and does not display a price.telushealth.com · 3 Oct 2026
Company
- Headquarters
- Vancouver, British Columbia, Canadatelushealth.com · 28 Sept 2026
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Where it ranks on Inferse
Sources
- telushealth.com/en/solutions/health-and-wellbeing· checked 3 Oct 2026
- telushealth.com/en-gb/solutions/health-and-wellbeing· checked 3 Oct 2026
- go.telushealth.com/hubfs/Telus%20Health%202026/FLYER%20-%2· checked 3 Oct 2026
- telushealth.com/en/policy/corporate-privacy-commitment· checked 3 Oct 2026
- help.one.telushealth.com/hc/en-gb/articles/208461636-How-can-I-a· checked 3 Oct 2026