Text-Em-All (formerly Call-Em-All)

Overview

Text-Em-All is a business messaging service for organizations that need to reach opted-in audiences by SMS and voice. It fits teams coordinating recurring announcements and handling replies, especially when their audience size is predictable. Its channel mix is useful, but strict consent requirements and the absence of HIPAA compliance rule out some messaging programs.

Key features

Text-Em-All pairs broadcast texting with two-way conversations, so teams can send an announcement and manage responses in one service. Scheduling, personalization tags and keyword automation help standardize repeat campaigns; real-time analytics and delivery reports provide ways to monitor them. These tools suit coordinated outreach better than ad hoc messaging, though the service still depends on permission from every recipient.

Voice broadcasts can accompany SMS or serve as an alternative channel. That flexibility may help organizations reach audiences who respond better to calls, while caller ID control and SMS follow-up support campaign coordination. Native integrations for staffing and church platforms, plus Zapier and viaSocket, offer connection options. A REST API is intended for volumes above 50,000 messages per month, and developer access must be requested through the company.

The iOS and Android apps support replies, conversation management and new texts to groups of up to 15 people. They do not replace the web app for mass broadcasts, so teams that need to launch large campaigns away from a desktop will find a meaningful limitation.

Recipients must consent to messaging; promotional messages require express written consent, and political solicitation is prohibited. Text-Em-All says it uses commercially reasonable physical, electronic and administrative safeguards, including restricted physical access to database servers and password protections. It is not HIPAA compliant: messages are not encrypted at rest, and standard SMS cannot be encrypted in transit. Healthcare teams requiring HIPAA-compliant messaging should look elsewhere.

Pricing

Pricing is freemium, with monthly charges based on the number of unique people messaged. Standard messages can be up to 320 characters; credits support messages up to 1,600 characters.

• Starter: Free to start, with no commitment. It includes 25 credits for testing voice broadcasts and test texting to your own number. Mass texting requires an upgrade, making this a trial of basic mechanics rather than a free operating tier.
• Monthly: Starts from $19 per month, billed monthly. Pricing rises with audience size: $19 for 1–50 people, $39 for 51–100, $69 for 101–200, and continues upward to $599 for 2,000–2,500. Above 2,500 people, see credits pricing. This is the clearest fit for teams with a stable audience and recurring monthly campaigns; the audience-based steps mean growth can change the bill.
• Credits: Starts from 9¢ per credit, with rates declining by volume: 9¢ each for 400–999 credits, down to 6¢ each for 50,000–99,999. For 100,000 or more, contact the company. This option suits variable usage better than a recurring audience-based plan, but high-volume pricing requires a conversation.

The monthly plan is recurring; the Starter plan carries no commitment. Support is available by chat, email and phone Monday through Friday, 8 AM–5 PM CST.

Platforms

Text-Em-All is available on web, iOS and Android, with API access for high-volume messaging by request. The apps are useful for handling replies and small-group texts, but web is required for mass broadcasts. SMS and voice alerts are supported; email and desktop alerts are not.

Who it's for

Text-Em-All is a strong fit for businesses, churches and other organizations sending scheduled messages to consented audiences, particularly those that want voice broadcasts and two-way SMS in the same workflow. Its audience-based monthly pricing is easiest to assess when recipient counts are stable. It is a poor fit for HIPAA-regulated communications, political solicitation, or teams expecting to run mass campaigns entirely from mobile devices.

Pros and cons

• Pros: SMS and voice broadcasts in one service give teams channel choice; two-way replies, scheduling and automation support repeatable outreach; monthly pricing scales by unique people messaged.
• Cons: Free use is limited to testing, not mass texting; mass broadcasts require the web app; express written consent is required for promotional messages and political solicitation is barred; lack of HIPAA compliance excludes regulated healthcare use.

Alternatives

For broader incident response, compare AlertMedia Incident Management & Response, which offers à la carte solutions or a full platform with custom pricing and no setup fees. Alertus Unified Mass Notification is another paid, custom-solution option, with broader platform availability including self-hosted and desktop operating systems.

DialMyCalls is worth considering for a church that wants a free automatic call to up to 25 members, with a 30-second message once per week; unlike Text-Em-All, its free offer is a church trial rather than a free plan. For a paid crisis-management platform, Everbridge Crisis Management has a Professional tier with custom pricing and AI alert assessment and recommendations. CrisisGo offers a free plan and a school-focused annual option at 2520.00 USD per year for up to 500 students.

EMMA Notify is a paid alternative. OpenEWS is a free, web-based alternative. Crises Control PING is a paid option with custom per-user pricing on an annual subscription, shaped by users reached and enabled modules.

Browse Mass Notification Software, Nonprofit Text Messaging Software and Voice Broadcasting Software for more options by category.

Verdict

Choose Text-Em-All if your organization needs consent-based SMS and voice outreach, two-way replies and predictable audience-based monthly pricing. The combination is its strongest reason to choose it; the limited free tier, web-only mass broadcasts and lack of HIPAA compliance are the clearest reasons to look elsewhere.