Virsae Service Management
API—OSS—FREE—DOCS4/5
VS5.2#19 of 20
outWeboutWindows—Mac—Linux—Android—iOS
Ranked in VoIP Monitoring Software ·Free trial
About
Virsae Service Management is ranked #19 of 20 in VoIP monitoring software on Inferse. It runs on Web, Windows. There is no free plan. A free trial is offered.
Compared on VoIP monitoring software
- MOS scoring
- Yesvirsae.com
- Jitter tracking
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- Packet-loss tracking
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- SIP trunk monitoring
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Facts
- Purpose
- VSM provides service management and analytics for enterprise unified communications and contact center systems.virsae.com · 7 Oct 2026
- Monitoring
- It tracks communications across infrastructure, cloud, network, endpoint, and user layers.virsae.com · 7 Oct 2026
- Diagnostics
- AI-powered diagnostics analyze contact center and UC data to identify risks and recommend actions in real time.virsae.com · 7 Oct 2026
- Dashboards and alerts
- The product offers real-time dashboards, alerts, event notifications, and intelligent insights.virsae.com · 7 Oct 2026
- Automation
- VSM supports proactive fixes and automation to resolve issues with less human intervention.virsae.com · 7 Oct 2026
- Integrations
- Virsae says its platform manages more than 100 UC, customer experience, and network infrastructure vendors.virsae.com · 7 Oct 2026
- Named integrations
- The product page names Avaya, Cisco, Genesys Cloud, and Microsoft Teams among its multi-vendor integrations.virsae.com · 7 Oct 2026
- Hosting and security
- VSM is hosted on Microsoft Azure; Virsae says its information security management system is based on ISO 27001 standards.virsae.com · 7 Oct 2026
- Compliance
- Virsae lists Australian Government IRAP/ISM, Australian Government Essential Eight, and TX-RAMP as assessed or certified, and ISO 27001:2022 as in progress.virsae.com · 7 Oct 2026
- Service availability
- Virsae states VSM has 99.99% uptime.virsae.com · 7 Oct 2026
- Support
- Virsae offers technical support, onboarding, training, and access to in-app product documentation.virsae.com · 7 Oct 2026
- Updates
- Virsae says its product development and DevOps team release updates fortnightly.virsae.com · 7 Oct 2026
- Intended customers
- Virsae describes VSM as built for managed service providers and global enterprises.virsae.com · 7 Oct 2026
Company
- Founded
- 2013virsae.com · 28 Sept 2026
- Headquarters
- Auckland, New Zealandvirsae.com · 28 Sept 2026
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Where it ranks on Inferse
Sources
- virsae.com/company/about-virsae/· checked 7 Oct 2026
- virsae.com/info/virsae-service-management/· checked 7 Oct 2026
- virsae.com/integrations/· checked 7 Oct 2026
- virsae.com/company/security-and-esg/· checked 7 Oct 2026
- virsae.com/info/customer-success/· checked 7 Oct 2026
- virsae.com/get-started/· checked 7 Oct 2026