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WA Desk

API—OSS—FREE—DOCS4/5
WD5.4#16 of 33
outWeb—Windows—Mac—LinuxoutAndroidoutiOS

Ranked in WhatsApp Customer Service Software ·No free plan on record· paid from ₹1,499/mo

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About

WA Desk is ranked #16 of 33 in WhatsApp customer service software on Inferse. It runs on Android, iOS, Web. Paid plans start at ₹1,499/mo.

Compared on WhatsApp customer service software

Free plan
Nowadesk.co
Shared inbox
Yeswadesk.co
Conversation routing
skill_basedwadesk.co
Included agent seats
3 agentswadesk.co
Included WhatsApp numbers
1 numberswadesk.co
Team collaboration
Yeswadesk.co
WhatsApp templates
Yeswadesk.co

Facts

Product
WA Desk is a WhatsApp-first customer-support helpdesk that turns conversations into tickets for teams to manage together.wadesk.co · 5 Oct 2026
Ticket management
Tickets have open, pending, resolved, and closed statuses, live SLA timers, overdue alerts, and bulk status updates.wadesk.co · 5 Oct 2026
Automation
Its no-code automations support keyword triggers, multi-step chatbot flows, quick-reply menus, welcome messages, after-hours replies, and handoff to an agent.wadesk.co · 5 Oct 2026
Channels
The unified inbox supports WhatsApp Business, email or Gmail, Telegram, and two-way SMS via Twilio or another provider.wadesk.co · 5 Oct 2026
WhatsApp API
WA Desk says it uses the official Meta WhatsApp Business API and supports media, voice notes, location, templates, read receipts, and delivery status.wadesk.co · 5 Oct 2026
Mobile apps
Native iOS and Android apps support replying, assigning, tagging, and closing tickets, internal notes, canned replies, and push alerts.wadesk.co · 5 Oct 2026
Analytics
Analytics include first-response and resolution times, agent performance, CSAT surveys, ticket trends, and exportable reports.wadesk.co · 5 Oct 2026
Security
The security statement says data is encrypted in transit with TLS/SSL and at rest, with encrypted backups, role-based permissions, and hosting on AWS and Azure.wadesk.co · 5 Oct 2026
Compliance
The security page displays ISO 27001, ISO 27701, ISO 27018, and AICPA SOC compliance badges.wadesk.co · 5 Oct 2026
Free access
The site offers WA Desk free to HRStop users; its pricing FAQ says it does not offer a self-serve free trial and instead provides a free personalized demo.wadesk.co · 5 Oct 2026
Support
The site lists sales, support, and demo contact options, and Growth includes priority support.wadesk.co · 5 Oct 2026
Target teams
The maker describes WA Desk as built for teams handling customer support over WhatsApp and lists industries including ecommerce, healthcare, finance, real estate, education, and travel.wadesk.co · 5 Oct 2026

Company

Headquarters
Noida, Uttar Pradesh, Indiawadesk.co · 28 Sept 2026

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Where it ranks on Inferse

Sources