Respond.io
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Output—per 1M tokens
Context—tokens
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About
Respond.io is ranked #12 of 257 in chatbot builders on Inferse, made by Respond.io (Kuala Lumpur, Malaysia). It runs on Android, API, iOS, Web. There is no free plan. A free trial is offered. Paid plans start at $79/mo.
Compared on chatbot builders
- Free plan
- Norespond.io
- Paid from
- $79/morespond.io
Facts
- Free plan
- Norespond.io · 22 Sept 2026
- Paid from
- 79respond.io · 22 Sept 2026
- Product
- Respond.io is a customer conversation platform for managing chats, calls, and campaigns across channels, with human teams and AI Agents working together.respond.io · 29 Sept 2026
- Audience
- The company describes the platform as built for mid-market B2C businesses with high-volume customer conversations.respond.io · 29 Sept 2026
- AI and sales
- AI Agents can answer enquiries, qualify leads, update CRMs, recommend products, book appointments, and route conversations.respond.io · 29 Sept 2026
- Unified inbox
- The platform brings WhatsApp Business Calls, Messenger Calls, VoIP, messages, and emails into the same customer thread.respond.io · 29 Sept 2026
- Integrations
- Listed integrations include WhatsApp Business Platform, TikTok, Facebook Messenger, HubSpot, Salesforce, Google Calendar, Calendly, Zapier, and Google Sheets.respond.io · 29 Sept 2026
- Security certifications
- Respond.io states that it is GDPR compliant and ISO 27001 certified.respond.io · 29 Sept 2026
- Data protection
- The security page says data is encrypted in transit with 256-bit SSL/TLS and at rest with 256-bit AES, and databases are backed up daily.respond.io · 29 Sept 2026
- Support
- The site advertises 24/7 human and AI support and lists scheduled success calls and an onboarding program among plan features.respond.io · 29 Sept 2026
- Plan limits
- The pricing page lists 5 users on Starter, 10 on Growth and Advanced, and unlimited users on Enterprise.respond.io · 29 Sept 2026
- Usage charges
- WhatsApp fees are excluded from the subscription and are charged by Meta based on usage.respond.io · 29 Sept 2026
- Trial
- The pricing page offers a free 7-day trial and says no credit card is needed.respond.io · 29 Sept 2026
- Availability
- Respond.io says it serves over 10,000 brands across more than 180 countries.respond.io · 29 Sept 2026
Company
- Founded
- 2017respond.io · 28 Sept 2026
- Headquarters
- Kuala Lumpur, Malaysiarespond.io · 28 Sept 2026
Best Respond.io alternatives
See all 12
9.0 IBM watsonx Assistant $140/mo first paid tier Free plan 
8.9 Amazon Lex $0.50/mo first paid tier Free plan 
8.8 Chat Data $15.83/mo first paid tier Free plan 
8.8 Botpress $150/mo first paid tier Free plan 
8.7 Gupshup Free free plan, no paid price published Free plan 
8.7 DocsBot AI $49/mo first paid tier Free plan 
Where it ranks on Inferse
- Best Chatbot Builders in 2026#12 of 257
- Best WhatsApp Marketing Software in 2026#6 of 72
- Best Social Media Customer Service Software in 2026#8 of 42
- Best Social Customer Service Software in 2026#5 of 35
- Best WhatsApp Customer Service Software in 2026#8 of 33
- Best WhatsApp Business API Providers in 2026#10 of 33
- Best Conversational Marketing Software in 2026#10 of 31
- Best Messenger Marketing Software in 2026#7 of 28
Sources
- respond.io/pricing;· checked 22 Sept 2026
- respond.io/about· checked 29 Sept 2026
- respond.io· checked 29 Sept 2026
- respond.io/integrations· checked 29 Sept 2026
- respond.io/security· checked 29 Sept 2026
- respond.io/pricing· checked 29 Sept 2026