Motorola has announced a list of devices set to receive the Android 6.0 Marshmallow update. Though despite the company claiming that the Moto E (2015) launched in back in February would support all future software upgrades, has surprisingly not been included in the list of devices to get the Marshmallow upgrade.
At the time when the second-gen Moto E was announced, the company’s marketing demo video confirmed that the smartphone would be eligible to receive all software upgrades, though the device is notably missing from the list.
“And while other smartphones in this category don’t always support upgrades, we won’t forget about you, and we’ll make sure your Moto E stays up to date after you buy it,” said Magno Herran, Moto E’s marketing manager in the demo video.
Hence, the phone missing from the official list set to get the Marshmallow update has raised quite a few concerns. Moreover, the fact that second-gen Moto E has been around for just about 200 days since its launch, makes it on of the most neglected Motorola devices ever in recent times in terms of OS support. Users will undoubtedly feel duped by the company’s bold claims made at launch, perhaps an unethical marketing move to lure consumers.
One can understand the fact that the Moto E sells for much less hence you can’t really expect flagship levels of support for a budget device, though it’s still hard to digest as to why would Motorola promote the device in such a manner and make such bold claims.
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The Moto E 2015 was launched with Android 5.0 Lollipop and as a matter of fact upgraded to Android 5.1, though it will not really be considered a major update. The latest Android 6.0 Marshmallow brings new features like Google Now on Tap, Improved battery life, along with a fingerprint scanner, and it seems the Moto E will not be getting any of these new features. The company did create a niche for itself for providing that optimum stock Android experience, and now perhaps the company has dug its own grave as it could impact its brand image.
Meanwhile, the other surprising omission from the list is the Moto X 2014 from AT&T and Verizon Wireless. Though the company is expected to upgrade the unlocked ‘Pure Edition’ variant of the device.