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Thanks to the Internet, more packages are being delivered than ever. Whether you’re talking about local food orders to massive furniture deliveries, there are billions of deliveries being made every day!
For property managers, this delivery boom means keeping track of resident packages and safeguarding them to keep residents happy — and keep them renewing their leases.
Before we explain the best package delivery system, let’s go over a few factors to help you understand how online delivery is becoming so popular.
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Online Deliveries: The New Normal
For younger generations like millennials or Gen Z, online deliveries are the norm — and their preferences have helped online deliveries become an irreversible fact of everyday life.
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- Your Personal Package Assistant: Meet hyve, a secure outdoor package delivery box that prevents theft, protects from weather, simplifies returns, and works with all carriers. Wi-Fi/Bluetooth enabled, solar & battery powered, fits 80% of packages.
- Effortless Returns from Your Doorstep: Schedule a pickup, pair your hyve Smart Returns Label with your tracking ID, and drop the package in your hyve box. Wi-Fi & Bluetooth notify you in the hyve app when it’s picked up.
- Smart Anti-Theft Package Box: Secure Anti Theft Package Delivery Box for Porch with auto-lock protection, a universal tether that anchors to doors, gates or fence posts, and motion detection that sends app alerts and sounds a siren if tampering is detected.
- Say Goodbye to Weather-Damaged Packages: hyve’s outside package delivery box waterproof, keeps deliveries safe and dry. Its lock and electronics are weather-rated for reliable, secure package protection in rain or shine.
- Fits Seamlessly into Your Life: hyve keeps deliveries secure until you’re ready. Drivers use unique 4-digit PINs, while instant app alerts keep you informed. Create user PINs for trusted family and friends to access hyve.
The sheer convenience of ordering online is hard to beat. Quick, one-time deliveries like food orders are a substantial part of the economy. Every year, food deliveries generate hundreds of billions of dollars in revenue in the United States alone.
Combine that with the trends that young people today are following. For example, younger generations are driving less. Compared to older generations, Gen Z doesn’t drive or own cars as commonly. Instead, they prefer to use rideshare apps or public transportation to get around. And, when you can’t quickly drive down to the store, you’re more likely to order something online!
Another trend that bodes well for online deliveries is that younger generations increasingly prefer city life to suburbia. The lure of quick public transport and cultural and social opportunities is high. But, if there’s something a city dweller wants that isn’t in a nearby store, they’ll be quick to order that online.
How Can Property Managers Adapt?
For property managers, more online deliveries mean a larger stream of delivery couriers entering and exiting the property.
To ensure maximum security and convenience, property managers have a lot of delivery-related questions they need to ask themselves. For example, how far into a property should a courier be allowed to go? Should a courier leave packages with a front desk, or right at a resident’s doorstep?
Here, we’ll run through a few package management options to help you decide which will work best.
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- YOUR PERSONAL PACKAGE ASSISTANT: Meet hyve, a secure outdoor package delivery box that prevents theft, protects from weather, simplifies returns, and works with all carriers. Wi-Fi/Bluetooth enabled, solar & battery powered, fits 80% of packages.
- EFFORTLESS RETURNS FROM YOUR DOORSTEP: Schedule a pickup, pair your hyve Smart Returns Label with your tracking ID, and drop the package in your hyve box. Wi-Fi & Bluetooth notify you in the hyve app when it’s picked up.
- SMART ANTI-THEFT PACKAGE BOX: Secure Anti Theft Package Delivery Box for Porch with auto-lock protection, a universal tether that anchors to doors, gates or fence posts, and motion detection that sends app alerts and sounds a siren if tampering is detected.
- SAY GOODBYE TO WEATHER-DAMAGED PACKAGES: hyve’s outside package delivery box waterproof, keeps deliveries safe and dry. Its lock and electronics are weather-rated for reliable, secure package protection in rain or shine.
- FITS SEAMLESSLY INTO YOUR LIFE: hyve keeps deliveries secure until you’re ready. Drivers use unique 4-digit PINs, while instant app alerts keep you informed. Create user PINs for trusted family and friends to access hyve.
Can the front desk handle packages?
Leaving packages with a front desk has its merits, but you might find that the disadvantages outweigh the benefits.
Your front desk staff already has their hands full with the day-to-day responsibilities of running your property. And if you manage a commercial or office property, staff members already have to deal with employee and visitor requests in addition to administrative paperwork. Residential staff members have similar duties.
Piling one more task onto staff members’ plates is likely to tire them out and increase the chances of burnout.
A tailor-made package management solution
Instead of depending on your front desk, you might depend on specific hardware to help you manage packages. Some property managers are using package lockers to do this. While package lockers take some of the stress out of managing packages, they’re not a perfect solution.
One of the biggest drawbacks of a package locker is its system of unchangeable lockers with predetermined sizes. What if your residents order an oddly-sized package that doesn’t fit into a locker?
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Then, delivery couriers are stuck guessing which locker to put their package in, wasting precious time. Even worse, a busy courier with more deliveries to make might simply leave a package in the lobby or with staff, bypassing the package locker entirely.
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- 2-in-1 Storage & Package Delivery Box: This patio storage box can be used to store pillows, blankets, gardening tools, and pool supplies, while also serving as a front porch package delivery solution. The clear “PARCELS” label ensures easy recognition for couriers, making it simple to identify and drop off packages directly inside. The delivery boxes for outside helps keep deliveries secure while maintaining a clean and organized outdoor space.
- Secure Locking Design: This delivery boxes for outside option also works as an outside storage box with added security. When the top lid is opened, an internal sloped baffle rises to separate the delivery area from the lower storage compartment, helping prevent unauthorized access to packages. Once closed, parcels safely slide into the secure bottom storage area, while the lockable lower compartment provides extra protection.
- Waterproof & UV-Resistant Design: Featuring a dual-layer waterproof and UV-resistant construction, this small tool box withstands harsh sun, rain, and snow while keeping the interior dry and well-ventilated. It effectively blocks external moisture to protect packages, mail, and valuables from damp damage. The deck storage box with a woodgrain finish adds a natural, elegant look that blends seamlessly into patios, decks, and balconies, keeping your outdoor space stylish
- Easy Installation & Low Maintenance: Designed with a simple structure and complete accessories, this outdoor storage box waterproof allows for quick and hassle-free assembly. The smooth surface makes it easy to wipe clean, ensuring effortless daily maintenance. Compact yet practical, this small deck box is ideal for convenient outdoor organization with minimal upkeep
- Large Capacity & Multi-Scene Use: Featuring a spacious interior, this garden box easily accommodates packages of various sizes as well as outdoor essentials such as tools and seasonal items, helping keep your space organized and clutter-free. Suitable for doorsteps, balconies, patios, and garages, it adapts seamlessly to different home environments while maintaining a neat and tidy appearance
The best package management solution
Luckily, technological innovations simplify these questions and make dropping off deliveries and picking them up simpler for staff, couriers, and residents alike.
The most efficient package delivery solution in today’s market is a smart package room with a Delivery Pass feature.
The best package rooms operate without the need for staff intervention. Instead, they empower residents to take control of their own delivery experiences by giving them the ability to text couriers a QR code. This QR code grants them entry into select doors, ensuring that drivers can’t misuse their credentials and gain access to unauthorized parts of the building.
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1Clear out junk files and repair common Windows errors2Scan for outdated or missing drivers - takes under a minute3Repair Windows errors before they cause bigger problemsCompared to package lockers, package rooms are much easier to set up and maintain. If you have a spare, unused storage closet or room on your property, you’re in business. All you have to do is set up an intercom on the outside, and residents can start using your brand-new package room!
And with the help of today’s technology, package rooms are incredibly efficient. You can set up cameras and increase security by making an audit trail of every door release available to staff. Plus, with the help of integrations with your property’s other smart locks and intercoms, you can add and remove residents from the package room’s internal database with ease.
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