Best AI Customer Service Software in 2026
Updated
41ranked
0free plans on this page
$1.50/molowest paid tier
9 Oct 2026last checked
AI Customer Service Software, one module each. A lit port is something its maker publishes; 0 of the 16 on this page have a public API.
- 26 Talkdesk CX Cloud API not on recordOSS not on recordFREE not on recordDOCS 5.4$85/mo
- 27 Genesys Cloud CX API not on recordOSS not on recordFREE not on recordDOCS 5.3$75/mo
- 28 ProxyLink API not on recordOSS not on recordFREE not on recordDOCS 5.3$100,079/mo
- 29 Talkdesk Quality Management API not on recordOSS not on recordFREE not on recordDOCS 5.3$165/mo
- 30 Agentforce Contact Center API not on recordOSS not on recordFREE not on recordDOCS 5.2$50/mo
- 31 Sierra API not on recordOSS not on recordFREE not on recordDOCS 5.2
- 32 Zendesk Contact Center API not on recordOSS not on recordFREE not on recordDOCS 5.2$33/mo
- 33 AgentDesk API not on recordOSS not on recordFREE not on recordDOCS 5.1
- 34 DropResolve API not on recordOSS not on recordFREE not on recordDOCS 5.1€39/mo
- 35 Gobot API not on recordOSS not on recordFREE not on recordDOCS 5.0$1.50/mo
- 36 Kindly API not on recordOSS not on recordFREE not on recordDOCS 5.0
- 37 Zendesk AI Agents API not on recordOSS not on recordFREE not on recordDOCS 5.0$4.58/mo
- 38 Decagon API not on recordOSS not on recordFREE not on recordDOCS 4.9
- 39 Sprinklr Service API not on recordOSS not on recordFREE not on recordDOCS 4.9
- 40 Parloa API not on recordOSS not on recordFREE not on recordDOCS 4.8
- 41 Yuma AI API not on recordOSS not on recordFREE not on recordDOCS 4.7
Compare all 16 in a table
| # | Platform | Score | Free plan | From | Free plan | Paid from | AI resolution model | Ticketing workflows |
|---|---|---|---|---|---|---|---|---|
| 26 | Talkdesk CX Cloud | 5.4 | No | $85/mo | No | — | — | No |
| 27 | Genesys Cloud CX | 5.3 | No | $75/mo | No | — | — | — |
| 28 | ProxyLink | 5.3 | No | $100,079/mo | No | 79 /mo | autonomous | Yes |
| 29 | Talkdesk Quality Management | 5.3 | No | $165/mo | No | — | — | No |
| 30 | Agentforce Contact Center | 5.2 | No | $50/mo | No | — | — | — |
| 31 | Sierra | 5.2 | No | — | No | — | — | — |
| 32 | Zendesk Contact Center | 5.2 | No | $33/mo | No | 19 /mo | — | — |
| 33 | AgentDesk | 5.1 | No | — | — | — | hybrid | Yes |
| 34 | DropResolve | 5.1 | No | €39/mo | No | — | hybrid | No |
| 35 | Gobot | 5.0 | No | $1.50/mo | No | — | autonomous | No |
| 36 | Kindly | 5.0 | No | — | No | — | hybrid | Yes |
| 37 | Zendesk AI Agents | 5.0 | No | $4.58/mo | No | 19 /mo | — | — |
| 38 | Decagon | 4.9 | No | — | — | — | — | — |
| 39 | Sprinklr Service | 4.9 | No | — | No | — | — | — |
| 40 | Parloa | 4.8 | No | — | — | — | — | — |
| 41 | Yuma AI | 4.7 | No | — | No | — | — | — |