Cloud, Backup & PC·Standings
Cloud Communication Platforms
Cloud communication platforms handle business calling, messaging and related customer conversations; the right fit depends on the channels you need and the devices your team uses.
Compare business phone service, video meetings, SMS, contact center features, included minutes and supported channels. Check the free-plan, API and open-source marks, too.
- 30 platforms
- 1 with a public API on this page
- 6 with a free tier
- Checked 28 Sept 2026
- 1 ZVZoho Voicezoho.com
Calling service for web, desktop, mobile, API, and browser extensions, with a free plan.
- 2 CACloudTalk AI Voice Agentcloudtalk.io
AI voice agent available on web, apps, and API, with plans from $99 monthly.
- 3 MTMicrosoft Teamsmicrosoft.com
Team collaboration app with channel discussions and guest participation on a free plan.
- 4 FFreshcallerfreshworks.com
Call service with several lines, an automated greeting, and advanced call direction.
- 5 C
CallHippocallhippo.comBusiness phone service with multiple numbers, an automated menu, and advanced call routing.
- 6 NNextivanextiva.com
Cloud phone service with a free trial, from $15 per user monthly.
- 7 JSJustCall Sales Dialerjustcall.io
Sales calling tool for web, mobile, API, and browser add-on use, starting at $49 per user monthly.
- 8 GC
Genesys Cloud CXgenesys.comContact center service for web, mobile, desktop, and API access, starting at $75 per user monthly.
- 9 Q
Quoquo.comBusiness phone service for web, desktop, mobile, and API, with a 7-day trial.
- 10 ZP
Zoom Phonezoom.comBusiness phone service for desktop and mobile systems, including Linux, with a free trial.
- 11 AC
Amazon Connectaws.amazon.comContact center service for phone support, automated menus, and digital customer channels.
- 12 DC
Dialpad Connectdialpad.comBusiness calling service with support for more than one line and a 14-day trial.
- 13 3
3CX3cx.comBusiness phone software with an auto attendant and a free plan for up to 40 users.
- 14 M
MightyCallmightycall.comBusiness phone service with multiple numbers for three users, from $20 per user monthly.
- 15 BC
Broadvoice Cloud PBXbroadvoice.comCloud phone service with local numbers, from $10 per user monthly.
- 16 IUIntermedia Uniteintermedia.com
Calling service for businesses with several lines, starting at $27.99 per user monthly.
- 17 TF
Twilio Flextwilio.comInbound contact center offered for web use, API access, or self-hosting, with a free trial.
- 18 RRRingCentral RingEXringcentral.com
- 19 AE
Avaya Experience Platformavaya.comInbound calling platform available on the web, by API, or self-hosted.
- 20 GC
GoTo Connectgoto.comBusiness phone service with multiple numbers, custom routing, and voicemail transcripts.
- 21 A
Aircallaircall.ioCloud phone service that supports several lines, starting at $30 per user monthly with annual billing.
- 22 G
Grasshoppergrasshopper.comPhone service for one person with several lines and automated call answering, starting at $14 monthly.
- 23 OOOoma Officeooma.com
- 24 PCPhone.comphone.com
Cloud phone service with an auto attendant, custom call paths, and several business lines.
- 25 VBVonage Business Communicationsvonage.com
Business phone service with local numbers, custom routing, an auto attendant, and voicemail transcripts.
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How to choose
Which communication channels do I need?
Choose a platform that supports the channels your team uses, such as business phone service, SMS messaging, video meetings or contact center tools.
Compare supported channels and included minutes against the way your business handles conversations.
Which devices and platforms should it support?
Pick a platform that runs where your team works, and check its platform marks for web, iOS, Android, macOS, Windows and API access.
If another app needs to connect through an API, confirm that the platform offers one.
How should I compare the cost?
Compare the paid starting price and billing terms, and check whether the platform offers a free plan or a free trial.
Pricing may be available only on request, so look at the listing's pricing note before comparing costs.
Can I try a platform before choosing it?
Use a free plan or trial when available to see whether the listed channels and platform support match your needs.
A free trial and a free plan are different offers; check which mark applies.
Questions
What should I compare in a cloud communication platform?
Compare phone service, video meetings, SMS, contact center features, included minutes, supported channels, platform support and pricing.
How do I know if a platform has a free plan?
Check the free-plan mark. A free trial is a separate offer and does not mean the platform has a free plan.
Which platforms support mobile devices?
Use the platform marks to check iOS and Android support, along with web, macOS and Windows.
What does the API mark mean?
It indicates whether a platform has a public API, a way for other software to connect with it.
How is the signal score calculated?
The score is out of 10 and reflects published signals for usage, public API, documentation depth, open-source code and a free tier.
Some top positions on this board can be paid placements, standing where they were sold. The facts on each platform are not for sale. How we rank · Disclosure