Business Operations·Standings
Customer Relationship Management - Enterprise Software
Customer relationship management (CRM) tools help businesses manage customer relationships; the choice depends on the work they need to support and how the software fits their existing systems. This board covers enterprise CRM software.
The signal score is out of 10; the API, open-source and free-tier marks show whether those options are listed.
- 22 platforms
- 7 with a public API on this page
- 8 with a free tier
- Checked 28 Sept 2026
- 1 OCOdoo CRModoo.com
Odoo CRM manages leads, opportunities, sales pipelines, activities, forecasts and quotations within an integrated business-app suite.
- 2 S
SuiteCRMsuitecrm.comSuiteCRM is open-source CRM software that unifies sales, marketing and service teams with a 360-degree view of the business.
- 3 PC
Pega Customer Servicepega.comCustomer support software for web, mobile apps, API connections, or self-hosted use; pricing is shared on request.
- 4 BC
Bitrix24 CRMbitrix24.comCustomer-management software for web, desktop, mobile, API, or self-hosting, with free and paid plans.
- 5 K
Kustomerkustomer.comCustomer-service software with a shared inbox, service targets, help center, and ticket automation.
- 6 ZC
Zoho CRMzoho.comZoho CRM provides tools to increase leads, accelerate sales, and measure sales performance.
- 7 F
Freshsalesfreshworks.comSales software with a free option and access through a browser, phone apps, API, or extension.
- 8 HC
HubSpot CRMhubspot.comCRM with Android and iOS apps, a free plan, and a 14-day trial.
- 9 SFSalesforce Financial Services Cloudsalesforce.com
Financial-services CRM connecting banking, wealth, and insurance data; annual plans from $325/user/month.
- 10 MDMicrosoft Dynamics 365 Salesmicrosoft.com
Dynamics 365 Sales is a CRM solution that helps sales teams close deals and improve team productivity.
- 11 CC
Creatio CRMcreatio.comCRM with marketing automation, a 14-day trial, and web, mobile, API, or self-hosted access.
- 12 SSSalesforce Sales Cloudsalesforce.com
- 13 EC
eWay-CRMeway-crm.comCustomer software that links email and AI tools, with a free plan and paid plans from $20 per user monthly.
- 14 OSOracle Siebel CRMoracle.com
- 15 OSOracle Serviceoracle.com
Service platform for customer portals, messaging, phone support, field work, and internal help desks.
- 16 ECefficy CRMefficy.com
Sales software with pipeline views, marketing tools, AI, and apps for Android and iOS.
- 17 SSSalesforce Service Cloudsalesforce.com
Service software with API access, shared inbox, service targets, help center, and ticket automation.
- 18 ACAptean CRMaptean.com
CRM software with marketing automation, Android and iOS apps, and pricing available on request.
- 19 S
SugarCRMsugarcrm.comCustomer software with sales pipeline views, email links, marketing tools, and AI for web, mobile, or self-hosting.
- 20 SCSage CRMsage.com
Customer software that links email and supports marketing campaigns, for web or self-hosted systems.
- 21 SCSAP Commerce Cloudsap.com
Hosted selling platform for web and other sales channels, with API access and pricing shared on request.
- 22 PSPega Sales Automationpega.com
Sales automation software for web and mobile, with a 30-day trial and pricing on request.
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How to choose
Does it support the work your team needs to do?
Start with the work the CRM must handle. The board compares sales automation and service management, so use those fields to check fit before comparing prices.
Which platforms does it need to run on?
Check the platform marks against the devices and deployment choices your organization uses. The board tracks web, Android, iOS, Windows, API and self-hosted availability.
What will it cost, and can we try it first?
Compare the free-plan mark and paid starting price, then check whether a free trial is listed. A starting price may not describe the cost for your expected number of users.
Can it connect to our existing systems?
Check the API-access mark if you need the CRM to exchange information with other software. API means a published way for software to connect; confirm the available connections meet your needs.
How many users can it support?
Compare the maximum-users field with the size of the team that needs access. Check data residency too if your organization needs customer information stored in a particular location.
Do we need open-source software?
If you need to inspect or change the software's code, check the open-source mark and review the terms that apply. Open-source availability is separate from whether a product has a free plan.
Questions
What should I compare in enterprise CRM software?
Compare sales automation, service management, maximum users, deployment options, API access, data residency and pricing.
Does enterprise CRM software include a free plan?
The board marks whether a free plan is listed. Check the individual product details for its price and plan terms.
How do I check whether a CRM works with our apps?
Check its platform and API marks, then confirm that the connections you need are available.
What does CRM API access mean?
An API is a published way for software to connect and exchange information. Check the product details to confirm it supports your intended connection.
What does self-hosted CRM mean?
Self-hosted means the software can be deployed on infrastructure managed by your organization. Check the deployment options for the product.
Some top positions on this board can be paid placements, standing where they were sold. The facts on each platform are not for sale. How we rank · Disclosure