Freshsales

Input—per 1M tokens

Output—per 1M tokens

Context—tokens

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About

Freshsales is ranked #2 of 242 in CRM software on Inferse, made by Freshsales (San Mateo, California, United States). It runs on Android, API, Browser extension, iOS, Web. There is a free plan. A free trial is offered. Paid plans start at $0.75/mo.

Compared on CRM software

Free plan: Yesfreshworks.com
Paid from: $15/mofreshworks.com

Facts

Free plan: Yesfreshworks.com · 20 Sept 2026
Paid from: 9freshworks.com · 20 Sept 2026
Free trial: Yesfreshworks.com · 20 Sept 2026
Visual sales pipeline: Yesfreshworks.com · 20 Sept 2026
Email sync: Yesfreshworks.com · 20 Sept 2026
AI features: Yesfreshworks.com · 20 Sept 2026
Mobile app: Yesfreshworks.com · 20 Sept 2026
Starting price: Paid plans start at $9 per user per month, billed annually.freshworks.com · 28 Sept 2026
Free plan limit: The free plan supports up to 3 users.freshworks.com · 28 Sept 2026
Free trial: The trial lasts 21 days and requires no credit card.freshworks.com · 28 Sept 2026
Trial access: The trial provides access to the fully-loaded CRM.freshworks.com · 28 Sept 2026
Trial expiry: Accounts are suspended if users do not continue after the trial.freshworks.com · 28 Sept 2026
Supported channels: The CRM supports chat, email, and phone interactions.freshworks.com · 28 Sept 2026
Pipeline view: Users can plan sales processes with kanban views and drag-and-drop cards.freshworks.com · 28 Sept 2026
AI assistance: Freddy AI highlights leads and deals, provides insights, and writes emails.freshworks.com · 28 Sept 2026
Workflow automation: The Growth plan includes basic workflows for automating repetitive tasks.freshworks.com · 28 Sept 2026
Security practices: Servers are hosted in a data center with 24-hour surveillance and current security patches.freshworks.com · 28 Sept 2026
Security patching: Freshworks says its application is kept up to date with the latest security patches.freshworks.com · 28 Sept 2026
Team collaboration: The CRM provides productivity, collaboration, and insights for sales teams.freshworks.com · 28 Sept 2026
Customer count: Freshsales is trusted by more than 74,000 businesses worldwide.freshworks.com · 28 Sept 2026
Support email: Freshsales questions and signup support are available by email.freshworks.com · 28 Sept 2026
Payment methods: Visa, Mastercard, Discover, and American Express cards are accepted across currencies.freshworks.com · 28 Sept 2026
Free AI sessions: Paid plans include 500 chatbot sessions once per account.freshworks.com · 28 Sept 2026
Bot session duration: A chat bot session lasts a maximum of 24 hours.freshworks.com · 28 Sept 2026
Session validity: Bot session validity aligns with the payment cycle.freshworks.com · 28 Sept 2026
Product: Freshsales is an easy-to-use, AI-powered customer relationship management software solution built by Freshworks.freshworks.com · 28 Sept 2026
Lead management: Freshsales helps teams generate leads, capture, qualify, route, and track them with Freddy AI.freshworks.com · 28 Sept 2026
Customer view: Freshsales provides a 360-degree view of contacts throughout their buying journey.freshworks.com · 28 Sept 2026
Channels: Built-in email, phone, and chat centralize customer communications, with integrations including Facebook Messenger and WhatsApp Business.freshworks.com · 28 Sept 2026
Pipeline: Teams can track deals, customize pipeline stages, forecast revenue, and receive AI-powered closing recommendations.freshworks.com · 28 Sept 2026
Automation: Freshsales supports task management, auto-assignment rules, sales sequences, workflows, and internal notifications.freshworks.com · 28 Sept 2026
Integrations: Freshsales integrates with more than 100 apps through the Freshworks Marketplace and provides APIs for custom integrations.freshworks.com · 28 Sept 2026
Mobile: The Freshsales CRM mobile app is supported on both iOS and Android.crmsupport.freshworks.com · 28 Sept 2026
Mobile capability: The mobile app supports offline mode, Google Maps synchronization, check-in, voice notes, and Gmail and Outlook add-ons.freshworks.com · 28 Sept 2026
Security: Freshworks’ Trust Center lists ISO/IEC 27001:2022, ISO/IEC 27701:2019, SOC 3, SOC 2 Type 2, and other compliance materials.trust.freshworks.com · 28 Sept 2026
Security practices: Freshworks states that it performs periodic code reviews, vulnerability assessments, and penetration testing, including independent third-party assessments.freshworks.com · 28 Sept 2026
Support: Freshsales support documentation includes integration guides for QuickBooks, Xero, Google contacts, SMS, Jira, Shopify, Microsoft Teams, WooCommerce, and Freshworks products.crmsupport.freshworks.com · 28 Sept 2026
Trial: The fully loaded CRM trial lasts 21 days, after which users select a plan and pay by credit card to continue.freshworks.com · 28 Sept 2026