Business Operations·Standings

Customer Satisfaction Software

Customer satisfaction software gathers survey responses, analyzes feedback and reports results; the choice turns on survey channels, CRM connections and price.

Use the board's signal score out of 10 as a quick comparison. Check the marks for a public API, open-source code and a free tier, then review the listed plans, platforms and features.

• 24 platforms
• 10 with a public API on this page
• 7 with a free tier
• Checked 28 Sept 2026

1. #PlatformSignalPlugs inPrice
2. 1
   M

   Mopinionmopinion.com

   Mopinion is an all-in-one feedback solution for collecting and analyzing user feedback across websites, apps and email.

   7.4 APIOpenFree From €279/mo
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3. 2
   Q

   Qualtricsqualtrics.com

   Survey software has API support, free access, and annual paid plans starting at $420 per month.

   7.3 APIOpenFree Free tier · from $420/mo
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4. 3
   S

   SurveySensumsurveysensum.com

   Paid survey software for Android, iOS, web, and API access, with a free trial.

   7.0 APIOpenFree —
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5. 4
   S

   Sogolyticssogolytics.com
   6.7 APIOpenFree Free tier · from $99/mo
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6. 5
   Q

   QuestionProquestionpro.com
   6.6 APIOpenFree Free tier · from $83/mo
   →
7. 6
   S

   Survicatesurvicate.com
   6.6 APIOpenFree Free tier · from $114/mo (lower tiers unpriced)
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8. 7
   A

   AskNicelyasknicely.com

   Customer feedback surveys run on web, Android, and iOS, with branching questions and API access.

   6.5 APIOpenFree —
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9. 8
   R

   Refinerrefiner.io

   Survey software runs on web, Android, and iOS, with API access, a free plan, and a 30-day trial.

   6.3 APIOpenFree Free tier
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10. 9
    S

    SatisMetersatismeter.com

    SatisMeter collects customer feedback to help teams understand customers and improve products and services.

    6.3 APIOpenFree Free tier · from $199/mo
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11. 10
    ZF

    Zonka Feedbackzonkafeedback.com

    Feedback software for Android, iOS, web, API, and self-hosting, measuring NPS, CSAT, and CES.

    6.2 APIOpenFree From $99/mo
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12. 11
    CT

    Customer Thermometercustomerthermometer.com

    Customer Thermometer collects customer ratings and feedback through short surveys embedded in emails, support tickets, and other communications.

    6.2 APIOpenFree Free tier · from $9/mo
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13. 12
    C

    CustomerGaugecustomergauge.com

    CustomerGauge describes itself as a B2B account experience platform that connects customer feedback to revenue and helps teams act on it.

    6.1 APIOpenFree —
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14. 13
    F

    Feedbacklyfeedbackly.com

    Feedback software supports web, Android, iOS, and API, with paid plans from €199 monthly.

    6.0 APIOpenFree —
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15. 14
    N

    Nicereplynicereply.com
    5.8 APIOpenFree From $59/mo
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16. 15
    S

    SightMillsightmill.com

    SightMill is an online customer experience platform for collecting feedback, analysing responses and making changes to improve business.

    5.2 APIOpenFree —
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17. 16
    F

    Feedierfeedier.ai

    Feedier consolidates customer feedback from multiple sources, analyzes it with AI, and turns it into business impact insights and prioritized actions.

    5.1 APIOpenFree —
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18. 17
    S

    Starredstarred.com

    Candidate feedback software tracks hiring stages, with AI summaries and integrations for applicant tracking systems.

    4.7 APIOpenFree —
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19. 18
    C

    ClearlyRatedclearlyrated.ai
    4.0 APIOpenFree —
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20. 19
    E

    Emojotemojot.com
    4.0 APIOpenFree —
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21. 20
    H

    HappyOrNothappynot.com
    4.0 APIOpenFree —
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22. 21
    RR

    Rant & Raverantandrave.com
    4.0 APIOpenFree —
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23. 22
    S

    SatisFactssatisfacts.com
    4.0 APIOpenFree —
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24. 23
    S

    SimplesatSimplesat

    Feedback software for web and API use offers dashboards, CRM integrations, and plans from $109 monthly.

    4.0 APIOpenFree —
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25. 24
    W

    Wizuwizu.com
    4.0 APIOpenFree —
    →

Places #1, #2, #3, #4, #5 on this board are open to sponsors. Take #1 · Other ways to advertise

How to choose

Which survey channels do I need?

Choose a tool whose listed survey channels match how you reach customers. Compare channel support before looking at templates or reports.

Platform labels show whether a product runs on the web, through an API, on iOS or Android, or as self-hosted software.

How should I compare feedback analysis and reports?

Compare the feedback-analysis options and reporting dashboards shown for each product. These fields indicate how responses can be reviewed after collection.

Survey templates can affect setup time and the types of questions you can send, so include them in the comparison.

Will it connect to my CRM?

Check the CRM integrations field for connections to the customer records you already use. A public API can provide another way to connect systems when it is offered.

Confirm the specific integration or API details with the provider before choosing a plan.

Can I try it before paying?

Separate a free plan from a free trial when comparing products. A free plan can continue without payment under its limits, while a trial is a temporary evaluation period.

Paid pricing may be shown as a starting price or as pricing on request, so record which type applies before comparing costs.

Where does the software need to run?

Pick a platform that fits your team: web, API, iOS, Android or self-hosted deployment. Self-hosted software runs on infrastructure you manage.

Check platform support alongside survey channels and CRM integrations so the workflow fits your existing apps.

Questions

What does customer satisfaction software do?

It gathers survey responses, analyzes feedback and presents results through reporting dashboards.

Which features should I compare in customer satisfaction software?

Compare free plan, paid-from price, survey channels, survey templates, feedback analysis, response limits, reporting dashboards and CRM integrations.

Is there customer satisfaction software with a free plan?

Yes. Use the free-plan field to identify products with a free plan, and check its limits and included features.

Can customer satisfaction software connect to a CRM?

CRM integrations are a comparison field on the board. Review the listed connections and confirm details with the provider.

What platforms support customer satisfaction software?

The board covers web, API, iOS, Android and self-hosted platform options. Check the platform label for the product you are considering.

Some top positions on this board can be paid placements, standing where they were sold. The facts on each platform are not for sale. How we rank · Disclosure