Feedbackly

Input—per 1M tokens

Output—per 1M tokens

Context—tokens

WeightsClosed

About

Feedbackly is ranked #47 of 129 in survey software on Inferse, made by Feedbackly (Helsinki, Finland). It runs on Android, API, iOS, Web. There is no free plan. A free trial is offered. Paid plans start at €16.58/mo.

Compared on survey software

Free plan: Nofeedbackly.com
Responses included: $5,000/mofeedbackly.com
API access: Nofeedbackly.com

Facts

Product: Feedbackly is a customer experience platform for collecting, analyzing, and acting on customer feedback across customer touchpoints.feedbackly.com · 3 Oct 2026
Emotional metrics: The platform measures customer emotions with its Emotional Value Index (EVI®) and supports CX measures including NPS and CSAT.feedbackly.com · 3 Oct 2026
Survey channels: Surveys can be collected online or offline through SMS, email, QR codes, web popups, embedded surveys, and Feedbackly Terminal.feedbackly.com · 3 Oct 2026
Survey tools: Features include multilingual surveys, ready-made templates, behavioral targeting, automated distribution, and question logic.feedbackly.com · 3 Oct 2026
Analytics: Analytics include real-time survey results, root-cause and open-text analysis, customer and employee journey analytics, and EVI analytics.feedbackly.com · 3 Oct 2026
Integrations: Feedbackly offers REST API and SOAP API connections, and says its Salesforce integration can trigger targeted surveys and return feedback data to accounts.feedbackly.com · 3 Oct 2026
Security and privacy: Feedbackly states that it is GDPR compliant and describes personal-data expiration, deletion tools, audit trails for staff access, and audits of subcontractors.feedbackly.com · 3 Oct 2026
Accessibility: The accessible survey theme is stated to comply with WCAG 2.1.feedbackly.com · 3 Oct 2026
Support: Plan support ranges from Help Center and live chat on Single to email support on Pro and phone support plus a personal Customer Success Manager on Custom.feedbackly.com · 3 Oct 2026
Plan response limits: Single includes 5,000 responses per year, Pro includes 20,000, and Custom includes unlimited responses; data above a subscription limit is recorded but access is restricted until upgrade.feedbackly.com · 3 Oct 2026
Survey publishing limit: The pricing FAQ says users can publish unlimited surveys on any subscription plan, including during the 14-day trial.feedbackly.com · 3 Oct 2026
Intended customers: Feedbackly says it helps midsize and enterprise companies measure and manage customer feelings across the customer journey.feedbackly.com · 3 Oct 2026
Company history: The company says it was founded in summer 2012 and changed its name from Tapin Feedback to Feedbackly in 2016.feedbackly.com · 3 Oct 2026